The right employee experience platform can make your workers’ lives easier and things in your business run smoother. It can improve employee engagement by helping team members connect with each other. Plus, it can also help you understand what’s happening across your organization.
But what sorts of features should you look for?
The more features your employee experience platform has, the greater the difference it can make. But having too many tools can overcomplicate things. Then employees may not use the platform as much because it’s just too complex.
Likewise, if the tool has a steep learning curve, this can turn employees off. They’ll wind up wasting time figuring out how to use it instead of doing their jobs.
With employee experience being key to retention and hiring efforts, the right tools really can make all the difference.
So let’s explore what features you should look for in an employee experience platform:
Connect tools to reduce bloat
Having too many tools to use can become overwhelming for employees. It slows them down, and any new hires will have to spend more time learning how everything works. This can impact your onboarding time and how long it takes a new hire to reach peak productivity.
Not to mention employees may not use every tool that you have. This is especially true if a tool doesn’t integrate with the ones that are firmly a part of their working lives. Or if the new tool only has a couple of nice-to-have-features.
When your tools integrate with each other, or you use an employee experience platform that has multiple features, team members are far more likely to use and get more out of them.
Streamline communications
With an employee experience platform that streamlines communications, you can share news and information in multiple places with one click. That way, employees always know where to find what they need.
This ensures no one misses out on big announcements whether they’ve been on vacation, or they’re just overwhelmed by email.
Make engagement easier
One of the hardest parts about hosting events or training sessions is getting people to attend them. It’s easy to miss announcements that they’re happening or forget if an event requires filling in a lengthy sign-up form.
One-click signups for training programs or events ensures employees are more likely to register. It becomes a seamless process. Add in a dashboard on your employee experience platform where they can see that the event is coming up, as well as in their calendar, and you’ve got a recipe for success.
The event will stay front of mind and they’re far more likely to attend on the day. They’ll learn new skills, feel more engaged at work, and improve their sense of belonging.
Automate feedback requests
Remembering to send feedback surveys for employee milestones or after initiatives is easier said than done. It’s simple to forget when other priorities pile up. Or to send them so late that everyone has already forgotten the key insights that you actually need.
Being able to automate and streamline the feedback process for your HR teams gives them more time to deal with other employee queries. And to make changes based on the feedback they get.
This continuous feedback loop ensures that every initiative can be better than the last and exactly what your employees are looking for. It’s important to find an employee experience platform that can help enable this cycle.
Tap into real-time analytics
Sending employee feedback surveys is just one piece of the puzzle. You need to know what the results say so that you know what’s working and what isn’t.
An employee experience platform with real-time analytics gives you the insights you need to find out what’s happening with your employees right now.
That means you know how they’re feeling, how changes within the business affect them, and you can measure employee sentiment to look for changes over time.
These analyses are vital to preventing problems in the workplace from escalating into bigger issues that harm your employee experience and lead to disengagement.
Manage employee groups
Managing employee groups can be challenging if you don’t have a central place for communications, event coordination, and more. Sure, you could use a Slack channel, but it’s not designed for that. You’ll spend forever adding integrations to make it work how you want.
Not to mention if you organize an event, it won’t sync with someone’s calendar or show up somewhere they can easily find it once a date is chosen. So there’s the risk that they won’t block the time out in their calendar and may forget to attend.
The key to employee group management is an employee experience platform that enables members to connect effectively in as many ways as possible. This includes making it easy for them to talk about what matters to them. Plus, it should streamline organizing everything from a quiz to a cooking class to a lunch and learn.
Reach remote employees
While many businesses are returning to the office, there are still millions of people who work remotely. Why should they miss out?
Working remotely can be lonely. But it’s sometimes the only option for people with disabilities, caregivers, and parents. Or even just those who concentrate better in their own work environment.
It can be challenging to build a strong culture if not everyone works from the same place. If you use an employee experience platform like Workrowd, everyone can see what’s going on. Employees can launch their own initiatives wherever they are, and people leaders get insights into what’s having the most impact for employees who aren’t in the office full-time.
Employee experience with Workrowd
Workrowd has all these features and more. It enables your people leaders to organize, drive, and measure your company culture with our suite of events and community management tools.
HR leaders and executives can empower and support employees.
Employees can ask to create their own employee-led groups and programs, ensuring everyone from every level within your organization is engaged and invested in building a transparent, thriving company culture.
Want to find out how our employee experience platform can help drive more bottom line value for your business? Get in touch today to book your free demo.