Categories
Hybrid/Remote

Employee engagement strategies for hybrid offices

Employee engagement has been a chronic issue in the talent world, and the challenge has only intensified now that many employees are working remotely. For at least two decades now, the percentage of employees who are considered engaged in their jobs has hovered around the 30% mark. At various points, this metric has budged a few points above or below, but in general it has remained largely unchanged despite extensive efforts and myriad employee engagement strategies designed to increase it.

During the pandemic, we finally saw some degree of movement as employers stepped up at the outset, driving engagement to a new high of 38%. As the racial injustice protests swelled, engagement dropped back down to 31%, only to rise again to a record peak of 40% in late June to mid-July 2020. Unfortunately, by September, it had dropped back down to just slightly above normal levels at 35%. Clearly traditional employee engagement strategies are only effective with a small subset of workers, but when employers make a concerted effort as they did in the early COVID-19 days, they can move the needle considerably. With many workforces transitioning to a hybrid model, it’s high time for some new approaches.

Why the new world of hybrid work requires a revamped approach to engagement

Employees’ expectations have shifted after more than a year of pandemic living. We’ve all been changed by this experience, and with new and different responsibilities on their plates, employees’ priorities have changed as well. That doesn’t mean that employee engagement can take a backseat though. Disengaged employees cost U.S. employers between $450 and $550 billion each year. Highly engaged teams show 21% greater profitability with 41% lower absenteeism and 59% less turnover. Businesses truly can’t afford to deprioritize employee engagement strategies.

Furthermore, the majority of employees want some say in where they work, meaning that for employers looking to attract and retain top talent, remote work in one form or another is here to stay. Deloitte found that 94% of the US professionals they interviewed believed they would benefit from having the option to work from home at least part of the time. Moreover, nearly one-third of employees say they would go so far as to quit their job if they weren’t allowed to continue working remotely. With just one in ten companies planning to require all employees to return to the office, the ascent of hybrid and fully remote workforces is assured. Accordingly, employers need to redesign their employee engagement strategies to accommodate this shift as soon as possible.

3 keys to building a hybrid workforce engagement strategy that drives impact

Employee engagement is a tricky issue, as evidenced by its immovability over the preceding twenty years. Adding to the challenge is the fact that not all employee engagement strategies will apply to all companies. In efforts to make this post as helpful as possible across different industries and situations, we’ve selected our top tips for ensuring you can keep employees engaged and productive no matter where they work:

  1. Prioritize transparency and accessibility
  • Provide all team members visibility into the full slate of employee programming you offer. Keeping everything within one system will promote inclusion by ensuring people don’t miss out on the initiatives that are relevant to them.

E.g. flyers in the lunchroom may have previously been a straightforward way to advertise an event, but now everything needs to be easily available via digital outlets.

  • Deliver your programming through multiple channels to ensure equitable access. To the extent possible, all initiatives should be available to all employees, regardless of where they work. Consider making as many events as possible fully digital, in order to level the playing field between on-site and remote employees.

E.g. if you’re running an in-person event, make sure that there is also an option to dial-in to any presentation, and provide breakout rooms for folks who can’t attend in person to still get the benefits of interacting with colleagues.

  1. Empower employees to lead
  • Your employees know what they need to feel happy and engaged, so make sure you’re asking them early and often, and truly listening to what they say. This will pay off doubly in the engagement department, as your programming will be targeted directly to employee needs, and team members will feel heard and acknowledged.

E.g. conducting quarterly surveys to solicit employee input and identify gaps and/or opportunities for improvement in your programming will help ensure your efforts deliver results.

  • Collecting employee feedback is a great first step, but there’s also an opportunity to let workers take the reins. Empowering employees to launch efforts that are important to them, from volunteering, to employee resource groups, to sports leagues and beyond, takes the burden off of People teams and shows your workers you trust and value them.

E.g. setting up a process for employees to apply to start an employee group or hold an event makes it easy to offer even more engaging programming with minimal additional overhead.

  1. Ground your efforts in data
  • We know that what gets measured gets managed, so why would you invest in employee engagement efforts without tracking outcomes? Make sure that you’re surveying employees after events and initiatives to see what they thought and how you can do better in the future, in addition to tracking interest and participation levels.

E.g. schedule short employee surveys to go out at the time events and trainings are set to end to collect just0in-time feedback.

  • As we mentioned at the beginning of this section, there are a lot of factors that influence employee engagement, so it’s important to set up holistic tracking mechanisms that acknowledge intersectionality and capture a more complete picture. Understanding who is participating in what and how active they are, as well as measuring things like belonging and employee Net Promoter Score over time can help you see what’s going well and what needs some extra attention.

E.g. creating dashboards to track various metrics across the membership in different groups or programs can help you understand what you should be doing more of and/or who might be struggling.

If you’re looking for employee engagement strategies to drive impact for a hybrid workforce, we encourage you to check out our new infographic with stats and programming suggestions to help guide your planning. Some of the information in this post is included there as well so you can have one-stop shopping. On that note, if you want your employees to have one-stop access to all of your employee engagement and company culture initiatives to ensure transparency and access across a variety of locations, check out Workrowd’s platform. We make it easy to keep all your team members connected and thriving through our innovative platform oriented around employee communities. Visit us at workrowd.com or drop us a line at hello@workrowd.com.

Categories
Diversity, Equity, Inclusion, & Belonging

Global ERG Network–HQ for employee resource groups

It’s been a while since we posted an update about the Global ERG Network here, and with a jam-packed new cohort launching soon, we figured it was probably time to change that. For those of you who are new to the Workrowd world, the Global ERG Network is a cross-company community of diversity, equity, and inclusion champions working to drive measurable change within their organizations. Oriented around employee-led collectives including employee resource groups, business resource groups, diversity councils, and sub-committees, the Global ERG Network, or GEN as we call it, provides 24/7 networking and knowledge sharing with peers alongside best practice templates and toolkits, monthly educational events, and much more.

We’ve got our largest group of new members yet coming onboard in just a few weeks so there’s still time to get involved. While we do have the option for new members to sign up at any time, joining this new cohort will mean you and your resource group and council members can hit the ground running with all of the onboarding activities we have in store. You’ll be in good company with fellow members including Philip Morris International, Experian, and more. If you don’t want to get left behind on diversity, equity, and inclusion this year, read on to learn more about this growing movement and check out the tips we’ve included at the end to supercharge your resource groups regardless of whether you decide to join GEN.

Why outside support for employee resource groups is so important

The superheroes who lead and support resource groups and councils typically do so on a volunteer basis on top of their primary job responsibilities. They toil off-hours, on nights and weekends, rushing to squeeze prep work in between back-to-back meetings, and generally put in a lot of time that goes unacknowledged by the company. This of course presents a number of issues, including being overlooked for promotions due to having commitments external to their role, and being at significantly higher risk of burnout. Through our conversations with DEI champions across the globe, we’ve learned that the average tenure for resource group and council leaders is just 1-2 years.

Add on top of this the fact that underrepresented employees are already saddled with an additional ‘emotional tax’ in the workplace, and it’s easy to understand why providing support for resource group leaders should be top of mind. A Bloomberg article from last month defines this ‘tax’ as “the heightened experience of being treated differently from peers due to race/ethnicity or gender, triggering adverse effects on health and feelings of isolation and making it difficult to thrive at work.” A Catalyst survey found that 3 out of 5 men and women of color have experienced this burden. Black employees and employees with multiple intersecting identities are especially at risk of suffering from this emotional tax. Combining the increased workload mentioned above with the emotional tax, othering, microaggressions, and general bias that employees from underrepresented backgrounds experience makes the need for the Global ERG Network all the more urgent.

How the Global ERG Network is helping companies better support resource groups

Knowing the toll that running an employee resource group or similar effort takes on employees, we knew we wanted to do something to help. We had a number of companies ask us for help in starting employee resource groups early on in Workrowd’s history, and since we didn’t have the expertise for that we set out to find people who did. In the course of our search, we found an organization similarly looking to help companies supercharge their resource groups. We decided to team up, with Workrowd covering the technology side, and our partner bringing their diversity, equity, and inclusion expertise. Together, we launched the Global ERG Network earlier this year.

Based on our market research with DEI leaders, resource group leaders and members, HR professionals, executives, and other stakeholders, we’ve equipped the Global ERG Network with the following features:

  1. Best practice templates and toolkits. Today, most resource group and council leaders are effectively stuck reinventing the wheel when they want to do something. They have to search around on the web for activity ideas, recreate documents that their predecessors made but may not have saved properly, and try to stay up on language and law changes as well. They have to do all of this in a very limited timeframe as we explained above, so it only made sense to build a central repository of resources for them to refer to and draw upon.
  2. Monthly webinars and activities. GEN is not just for group and council leaders, though; it’s for everyone involved in employee resource groups in their various forms. Accordingly, we’ve got monthly webinars and activities to keep all members engaged and learning. Spanning career development, DEI and ERG-specific topics, and more, these sessions are designed to provide additional, specialized support for employees from underrepresented backgrounds that they may not be receiving through their companies.
  3. 24/7 networking and knowledge sharing. The experience of being in a minority group in your workplace can be a draining and isolating one. This is especially true when you’re dealing with a problem and you’re not sure any of your coworkers will understand. Luckily, GEN is here to help on that front as well, connecting individuals across companies so that at any time, members can pose questions to the collective brain trust. Particularly after a year that was so challenging in so many ways, having access to a focused community of peers can be a big help.
  4. Analytics dashboards for administrators. For some reason, there’s still debate over whether investing in DEI delivers value to the business. Anyone involved with resource groups and councils is hopefully well beyond the point of asking that question, but as long as there are doubters, DEI leaders will be asked to demonstrate the ROI of their work. For those situations, we give you on-demand analytics dashboards that show members’ usage alongside metrics like engagement and employee Net Promoter Score. Want a clear-cut investment that will show you the value being delivered? GEN’s your buy.
  5. On-call support. If we have learned anything from the box-ticking efforts of the preceding decades, it’s that a one-size-fits-all approach to DEI doesn’t work. While we are doing our best to build up a flexible repository of materials to support a wide variety of organizations and situations, we know that there will inevitably be things we didn’t cover. For those instances, we have easily locatable request buttons for users to let us know what resources they need and events they would like to see. This makes GEN akin to a concierge service for your ERGs, BRGs, diversity councils, and sub-committees, and ensures that the value of the community continues to increase and evolve well into the future.

GEN is a dynamic, first-of-its-kind community dedicated to helping every company move forward on diversity, equity, and inclusion faster by connecting internal DEI champions to a vast ecosystem of resources and support. New companies are reaching out to join every week, so if you want to establish your organization as a DEI leader and ensure your employees from underrepresented backgrounds have what they need to succeed, there’s no time to waste. Visit us at globalergnet.com, or reach out directly to info@globalergnet.com to learn more today.

Categories
Hybrid/Remote

Drive informal communication among remote employees

With a shred of light beginning to show at the end of the COVID tunnel, many companies are concerned about how they will manage company culture not just for employees who will be returning to the office, but also for those who will remain at home. Company culture is impacted by a lot of different factors, and it incorporates many components across the continuum of the employee experience. While chat applications, video calls, and virtual events can all help to keep employees connected even while they’re distanced, those moments of informal communication or ‘water cooler conversations’ are often what team members miss the most.

Over the past several years, there’s been a significant shift towards aiming to deliver more and more elements of the employee experience ‘in the flow of work’. Josh Bersin coined the term in 2018 when he wrote about “Learning in the Flow of Work”. Streamlining the employee experience is undoubtedly important, but it doesn’t always provide space for the informal communication that is so crucial to driving employee happiness and belonging. As this is the first time many companies are dealing with remote and/or hybrid working on a wide scale, we’ve assembled some tips for enabling informal communication and connection for all employees, no matter where they’re based.

The crucial role that informal communication plays in company culture

Boston Consulting Group conducted a survey of 12,000 professionals across the U.S., Germany, and India last summer seeking to understand some of the early impacts of the COVID-19 pandemic on employees. They found that respondents missed “being able to spontaneously walk to a coworker’s desk and discuss an issue” as well as “social gatherings at work”. In other words, they missed moments of informal communication. Interestingly, their level of satisfaction with their social connectedness with coworkers was highly correlated with their productivity when compared to before the COVID-driven transition to remote work. Employees who were satisfied with their social connectivity were 2-3 times more likely to report being as or more productive than before the switch to working from home.

In addition, both physical and mental health have suffered during the pandemic. Chatting with friends is scientifically proven to increase happiness, self-confidence, and self-worth, as well as reduce stress. It also helps to build resilience, belonging, and purpose. Employees can benefit from these improvements at all times, but especially now, when there is so much on everyone’s minds. Informal communication provides employees an opportunity to share their struggles and feel supported by a community of colleagues, without feeling that their comments may have an adverse effect on their career prospects.

How to foster informal communication for remote and flex work employees

In addition to the benefits listed above, opportunities for informal communication at work provide important time for cross-departmental relationship building, as well as the chance for junior employees to interact with and get to know more senior colleagues. It’s a crucial dynamic that makes employees feel more at home in and tied to your company, driving business outcomes like retention. Now that we’ve laid out all the reasons you need to cultivate moments of informality for all your employees, no matter where they work, let’s explore some strategies for doing so:

  1. Coffee chats. Connecting employees for one-on-one or small group sessions where the goal is simply to chat and get to know each other can help set an expectation that it’s okay to engage socially. New and/or remote employees are particularly at risk of feeling that they have to be always on and can’t risk chatting or they’ll be presumed to be slacking off while they’re not physically at a desk in an office. Scheduling chats like these will also help to build stronger relationships across departments and teams, making the whole organization more cohesive and productive.
  2. Drop-in rooms. Consider hosting a 24/7 conference room for which all employees are given credentials. The goal is to effectively provide a virtual water cooler space that employees can drop into to just take a breather. Historically, if employees had just finished a task or needed to step away from what they were working on for a moment, they could go to the kitchen or water cooler, and maybe encounter some colleagues along the way for a quick chat. Invite employees to treat the drop-in room in a similar fashion. While they will have to walk to their home kitchen to grab a drink first, they should feel free to bring it with them to the digital drop-in and enjoy it there with whomever else is in at the time.
  3. Dedicated culture spaces. Many organizations have culture channels and groups all mixed in with their other virtual workspaces. While this violates the ‘in the flow of work’ goal, we would argue that it’s actually better to separate out your culture and engagement initiatives into a separate space. The goal here is to have a dedicated place where employees can engage with all the things they love about the company and their colleagues, without it being surrounded by all of the things they’re stressed about. Part of the beauty of water cooler moments is that they give employees a chance to step away from the onslaught of responsibilities. Additionally, this enhances transparency and access to these initiatives across the organization.

Creating opportunities for informal communication is critical for organizations looking to maintain and build upon company culture for all employees. While this may be a bit more difficult when it comes to team members who are remote either all or part of the time, there are still plenty of strategies you can undertake to include them. We’ve listed a few above, but consider surveying or gathering some of your employees to ask them what approaches would most appeal to them/be most effective.

If the idea of a dedicated digital culture space appeals to you, we encourage you to check out Workrowd’s platform. We centralize all of your engagement and culture initiatives in one place, making it easy for every employee to get involved in the programming that most interests them from day one. You can find us online, or email us directly at hello@workrowd.com.

Categories
Diversity, Equity, Inclusion, & Belonging

DEI Budget 101: 4 tips for making the most of your funds

As the George Floyd trial gets underway in the wake of the first anniversary of Breonna Taylor’s murder, it’s important that we take stock of how much progress we have and haven’t made since last summer’s widespread uprising against systemic racial injustice. While we saw marches and protests on an unprecedented scale, and more people than ever before took up the mandate to educate themselves about the history and continuing struggle with racism in the U.S., what has actually changed? One positive is that we saw more companies step up and take concrete strides to advance diversity, equity, and inclusion in their organizations, including creating or increasing their DEI budget.

While it is likely too soon to tell if and how this shift will impact the workforce, especially as organizations seek to emerge from remote working, prioritizing additional funds for DEI is a critical step in the right direction. Unfortunately, figuring out how to spend those precious dollars is far from straightforward. Our post from late last year on budgeting for diversity and inclusion in 2021 has seen consistently high traffic from those looking to make the most of their DEI budget. Seeing as that post is more of a high-level overview rather than a guide per se, we felt it was time to offer something a bit more concrete to support those looking to drive real impact on diversity, equity, and inclusion.

Why diversity, equity, and inclusion will be more important than ever post-COVID-19

Diversity, equity, and inclusion efforts and discussions have historically centered primarily around two issues: race and gender (and typically only cis). These are undoubtedly both very important. On the subject of gender, while women make up 48% of entry-level employees, just 38% of managers are female, and the gender gap only widens as you move further up the seniority scale. Moreover, 64% of women face microaggressions in the workplace, and they’re also twice as likely to be mistaken for someone in a junior position. On the race front, 42% of American workers say they have experienced or seen racism at work, which is 12% higher than the average when comparing France, the U.K., Germany, and the U.S. Furthermore, more than three-quarters of jobseekers now report that having a racially diverse workforce is important when evaluating potential employers and job opportunities.

Gender and race remain extremely important pieces of the diversity, equity, and inclusion equation. However, as we emerge from the pandemic, there are numerous other identities that should be incorporated into DEI efforts. Child and elderly caregivers have had an extremely difficult time during the pandemic and will need additional support to be able to bounce back and succeed in the workplace. Additionally, more people than ever live with a person with a disability, or now have a disability themselves after COVID-19 left many with chronic health issues. Last but certainly not least, those with mental health challenges, or who developed them for the first time during/as a result of the pandemic, will have special needs as well. All of these groups deserve to be factored into your DEI programming, as many of these roles and struggles are especially prevalent among people who are already marginalized due to race, gender, or both.

How to allocate your DEI budget to drive maximum impact

None of the information in the previous section should have come as a surprise to those tasked with managing a DEI budget. Regardless, it is important to ground this discussion in both the full breadth and depth of the issue, as well as the crucial importance of this task. We know that DEI budgets can vary wildly in size, so in efforts to make this list relevant to most readers, we’ve limited our recommendations to efforts that are applicable across a variety of circumstances:

  1. Invest in employee resource groups. We cannot stress this enough. If you can only put your DEI budget towards one initiative, it should be this. Employee resource groups should be the lifeblood of your DEI program, and can help you drastically increase the impact of your dollars. Employee resource groups are voluntary, employee-led collectives organized around identities or affinities (e.g. Veterans at Initech). Conduct a survey and organize focus groups to determine which group or groups you should start with, and identify your employee champions. Then invest in them. Give your employee leaders a budget to run events, trainings, etc., and watch your DEI program take off.
  2. Explore ongoing, behavior-based training options. One-off trainings don’t work as a way to sustain DEI impact over time. You can’t pay for an unconscious bias facilitator to come in and do a presentation once per year and expect your workforce to be transformed. In order to see progress, you need actionable DEI training delivered on an ongoing basis. There are a number of DEI services and tools currently on the market that deliver bite-sized lessons and nudges, so do a bit of research and see if any of them might be right for your organization.
  3. Make sure managers are on board. Our workplaces are a reflection of society at large, which means that systemic prejudice pervades our conference rooms just as much as our town squares. In many ways, managers can be the key or the curse when it comes to DEI. Requiring managers to undertake training above and beyond what the average worker receives will help guard against biased and toxic supervisors who, whether they mean to or not, create exclusive and at times outright hostile experiences and environments for employees from underrepresented groups. Investing in training and support to get managers up-to-speed on DEI and encouraging them to set a strong example will help to distribute the benefits of your funding across the entire organization.
  4. Transform your hiring & promotion practices. The average hiring and promotion processes are riddled with bias and other built-in issues that prevent people from marginalized communities from succeeding at stepping onto and climbing the corporate ladder. If you have additional funds left over after addressing the first three points on this list, consider investing in software to help you eliminate bias from the recruitment and interview process, hire an outside party to review your hiring and promotion practices, or even simply assemble an employee task force to highlight issues of equity and propose solutions. Striving for inclusive practices during the early touchpoints of the employee journey will provide a strong foundation for any other DEI efforts.

Determining how to allocate your DEI budget can be difficult, especially when we know there is so much work to be done on this front. Luckily, there are some proven strategies that can help you magnify the impact of your dollars, several of which we’ve listed above. If you’re wondering how to get started in pursuing these efforts, we hope you’ll check out Workrowd, as well as the Global ERG Network for some tips. We’re building the future of the employee experience grounded in diversity, equity, inclusion, and belonging, and we’d love to welcome you as a valued member of our knowledge-sharing community. Reach out to hello@workrowd.com if you’d like to connect and learn more.

Categories
Wellness

5 ways to combat employee burnout in 2021

We’re nearing a full year since the first stay-at-home orders were issued in the U.S., and it certainly hasn’t been an easy ride. Over the past year, employees have experienced grief, loss, disruption, hardship, illness, and more on an unimaginable scale. All of this has led to high degrees of burnout at every level of the organization. Employee burnout is a problem on a number of different fronts. First and foremost, it’s a human issue; burnout brings with it a multitude of negative mental and physical health consequences, and simply isn’t something you want to see people going through. On top of that, it’s also a business concern as burned out employees are less engaged, less productive, and less likely to stay with your organization.

As the challenges of 2020 continue to drag on into this new year, the risk of burnout is only increasing. Additionally, with many parts of the U.S. still trudging through the cold and darkness that winter typically brings, mental health concerns should be front of mind for both People teams and managers in general. Addressing burnout when employees are dealing with so many different challenges, and while most are still working from home in isolation can be difficult. In addition, many of those expected to devise strategies to combat employee burnout are suffering from it themselves. We understand how tough it is nowadays, so we’ve assembled some tips to help you help your employees counter the threat of burnout.

Why you should be paying attention to employee burnout

Employee burnout was already a problem prior to the pandemic. In 2019, Gallup found that nearly a quarter of employees felt burned out at work very often or always, while another 44% felt burned out sometimes. That means that fully two-thirds of the workforce felt burned out on the job at least some of the time even before COVID-19 came along and drastically changed the equation. According to that same study, employees in the first category of feeling burned out very often or always were 63% more likely to take a sick day, 23% more likely to visit the emergency room, and 2.6 times as likely to be actively looking for a different job. Clearly, burnout hurts in more ways than one.

Prior to the pandemic, employees who worked remotely were significantly less likely to report consistent feelings of burnout. Data from September 2019 shows that just 18% of full-time remote employees felt burned out at work very often or always, as compared to 30% of those who never worked from home. By September of 2020, that gap had closed, with 29% of fully remote employees reporting that they consistently feel burned out. Another study, also released in September of 2020, found that 58% of employees are burned out, as compared to 45% during the early days of the pandemic. Of those reporting burnout, 35% noted that it was attributable to COVID-19 and the accompanying circumstances, a significant jump from the 25% who said the same just a few months earlier. Nearly 50% of the burned out respondents attribute their struggles to their workload.

How to support employees to combat burnout in the workplace

Unfortunately, there is only so much that employers and managers can do to mitigate the broader situational issues at play that lead to employee burnout from the personal side. Increased household and caregiving responsibilities, ongoing anxiety, and simply the inability to get out of the house for very long are all factors that make it difficult for employees to stay balanced and productive during the workday. Ultimately though, there is also a lot that employers can do to better support employees through these challenging times. Here are some tips for those looking to reduce the risk and severity of employee burnout within their workforce:

  1. Empower managers. Train your managers to spot the signs of burnout, and entrust them with the tools and authority to do something about it. People teams cannot be in charge of closely monitoring every employee’s mental and emotional wellbeing at all times. Managers need to be the eyes on the ground to ensure their direct reports are positioned to succeed. When managers see cause for concern, they should have access to mental health resources to refer employees to, flexible time off policies, and user-friendly project management tools to reallocate responsibilities as needed to help the employee recover.
  2. Build in breaks. The Zoom fatigue is real, according to Stanford researchers, so it’s important to build in ways to counter it. Encourage fifty-minute meetings rather than full hours, to allow team members a few minutes to stretch their legs and get a drink or snack in between. Organize remote exercise sessions such as yoga or dancing, invite people to go on walking meetings when video isn’t required, and you can even go so far as to drop movement breaks onto people’s calendars if needed. The goal is to ensure that employees are doing something other than just sitting alone at their desks for hours on end every day.
  3. Manage expectations. Perhaps some employees have hit a point where they simply can’t produce as much as they used to in a day. That’s okay. If you ever want them to rebound to previous levels rather than simply leaving your company, you need to understand when enough is enough, even if it is less than what they would have completed in an office surrounded by colleagues. We’re obviously not suggesting that you numbly accept slacking off, but rather we’re encouraging understanding and compassion as opposed to demanding that everything be as it was when it is so painfully not. Make it okay for employees to admit they can’t handle something or can’t take on more without fear of reprisal or termination. They’ll come back stronger for it.
  4. Provide support. Right now, while the world seems to be against many of us, people need to know that their employers and colleagues have their back. Expand your benefits offerings if you can, be receptive to employee needs and requests, and last but certainly not least, ensure your team members have ample opportunities and channels to connect with each other. Whether through initiatives like employee resource groups, scheduled sessions such as virtual cooking classes or escape rooms, or simply providing digital spaces and tools for them to seek each other out, the importance of social connectivity with coworkers at this time cannot be overstated.
  5. Model taking time off. Sometimes, the only cure for burnout is to take some time off. Unfortunately, going away somewhere on vacation, the top burnout beater for those able to afford it, is pretty much off the table for the time being. In the absence of that bonus though, having a few days where employees don’t have to wake up and immediately log onto the computer next to their bed can provide a huge boost. Make sure your team members know they can take time off, and encourage them to do so as needed. Model this from the top to ensure you’re not putting up implied barriers where employees feel that they can’t take time off because no one else does. Also, just because they’ll be at home, don’t expect them to still be available on those days. Truly allow them to unplug for a bit, without mounting demands hanging over their heads.

Countering employee burnout should be a priority for every organization in 2021. Helping employees deal with and bounce back from burnout will do wonders for your bottom line, not to mention your employer brand, and will generally make for happier team members. We hope these tips will help as you consider how to best support your workforce, but if you could use some additional assistance in connecting employees and ensuring they have strong support systems to help them weather the rest of the pandemic and beyond, consider checking out Workrowd. Our platform is designed to increase transparency and connection for every employee, whether on-site or remote, and can help you ensure your workers understand the full breadth of programs that are available to them. Visit us at workrowd.com, or drop us a note at hello@workrowd.com to learn more.

Categories
Employee Experience

Tips for building a world-class digital employee experience

Now that we’ve been in the clutches of the pandemic for more than a year, it’s clear that the need to develop and deliver a world-class digital employee experience is here to stay. The employee experience extends from pre-hiring all the way through off-boarding, so there’s a lot to consider. If you want to ensure your company’s reputation as an employer of choice, you’ll need to do your best to reduce friction at every point in the employee journey. While that may sound like an overwhelming mandate, there are many tools out there to assist you.

For better or worse though, tools can only take you so far. Building a top-notch digital employee experience requires the right balance of automated processes, self-service options, and human elements. For instance, it’s important to provide ample information to help employees easily answer their own questions about benefits, but it’s also key to have someone available to support them in selecting the right plan for their circumstances. The ultimate goal is to streamline processes and make employees’ lives as easy as possible, while at the same time keeping costs down and freeing up People team members to focus on the tricky parts of work life that really require human support/intervention. Read on for our top tips to build a digital employee experience that delights and drives impact.

Why the digital employee experience is more important now than ever

We’ve all been through a lot over the past year. Many have lost loved ones, lost jobs, and almost all of us have lost our way of life. Mental health issues have skyrocketed; between 2019 and 2020, reported symptoms of anxiety have more than tripled, and depression symptoms have almost quadrupled. Questions about the vaccine, new strains, and what a safe return to the office could even look like abound. In order to remain engaged and productive amidst ongoing homeschooling and other household challenges. employees need to be able to easily access the information they need, communicate with colleagues, and clearly understand their objectives.

Moreover, as the economy rebounds, employers looking to attract and retain the best talent will need to offer something better than what employees can get by going to work for the competitor. Without exciting office perks, free food, and the other usual hallmarks of ‘great’ employee experiences to fall back on, companies will need to identify new ways of outshining similar job offers. Additionally, many employees have learned a lot more about what is important to them in their work lives over the course of the pandemic, so employers have new expectations to contend with as well. All of this makes optimizing the digital employee experience one of, if not the most important thing companies can do in 2021.

Five areas to focus on to upgrade your digital employee experience

There are innumerable different ways to approach building a great digital employee experience, so it can be difficult to know where to start. Accordingly, we’ve assembled some of our top recommendations to help you frame your thinking:

  1. Focus on flexibility. In a recent Deloitte study of 1,000 white-collar professionals, virtually all respondents noted that workplace flexibility was a priority for them. Two significant shifts have made building flexibility into your policies one of the most crucial things you can do to elevate your employee experience, digital or otherwise: shifting household responsibilities including child and elderly caregiving, and the forced transition to remote work which gave employees a taste of what flexibility has to offer them. Translate this to your digital employee experience by ensuring that employees have all of the tools they need to work from a variety of locations and at a variety of times.
  2. Prioritize accessibility. In order to build an enviable digital employee experience, it’s crucial to prioritize accessibility over gatekeeping. Employees shouldn’t have to constantly ask around in order to collect the documents and information they need to do their job well. Ensure that every team has a clear information management system so that employees know where to go to access relevant files, and be as transparent as possible with broader company and benefits information. According to a McKinsey report pre-pandemic, employees spend nearly two hours every day searching for information. Do your digital employee experience a favor by making sure employees can access the systems and information they need, when they need them.
  3. Set expectations. While remote working certainly came with benefits for many employees, including eliminating their commutes, it also contributed to pressure to be working all the time. This is unhealthy and unproductive for any employee experience, so clarify to your employees when they should be available digitally, and when it’s good to be ‘off the clock’. Similarly, clear is kind; without as much contact with colleagues and superiors, employees can wind up in the dark about their objectives and deliverables. Identify digital tools to guard against this, whether they’re check-in-related or designed for project management. Eliminate as much ambiguity from people’s workdays as possible, both for their mental wellbeing, and to protect the company from paying for needless or inaccurate work.
  4. Connect colleagues. Seamless social connectivity is crucial to differentiating your digital employee experience from those of your competitors. Nearly 40% of workers report a worsening sense of isolation in 2021, which impacts everything from productivity to retention. Offering a digital space for employees to connect more casually, particularly around issues not related to their core job responsibilities is a key element to keeping your team engaged and collaborating successfully. Planning digital events is great, but it’s also important to empower your team to make those informal connections themselves via a dedicated “virtual water cooler” setting.
  5. Stay consistent. Don’t give employees more to worry about than they already have. Inconsistence breeds anxiety, so do everything possible to encourage consistency across your digital channels at all times. Ensure employees know what systems are to be used for which functions, what use cases apply for each communication channel, and promptly share any changes with employees at all levels of the organization.

Designing and delivering a top-notch digital employee experience in today’s day and age is both difficult and easier than ever. There are myriad tools at your disposal to help you meet and exceed the recommendations above on behalf of your team. Of course we’re biased, but if you’re looking for a great way to satisfy item four in particular, Workrowd can help. Our digital employee experience platform serves both people and profit and is designed to empower every employee to build a work life they love. Come visit us at workrowd.com to learn more, or send us a note at hello@workrowd.com. We’d love to see how we can help you help your people, especially as we continue to weather the waves of the pandemic.

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Diversity, Equity, Inclusion, & Belonging

Celebrating Women’s History Month at work in 2021

Next Monday marks the first day of March, and with it comes the start of Women’s History Month. What began as a local ‘Women’s History Week’ in 1978 in Santa Rosa California has now been a federally-recognized, dedicated month for more than three decades. In contrast to years past however, women’s participation in the labor force is currently experiencing a significant decline. In January, it hit its lowest level in 33 years due to the layered impacts of the pandemic. This makes celebrating Women’s History Month at work in 2021 more important than ever.

Simultaneously, as organizations work to step up their diversity, equity, and inclusion efforts, championing women represents a crucial piece of the puzzle. While social distancing rules continue to present challenges to those trying to organize employee initiatives, there are still many opportunities to acknowledge the crucial role that women play in your company and rally around the cause of advancing women’s issues worldwide. Check out this list of ideas for celebrating women’s history month at work in 2021, and every year.

Why it’s important to celebrate women in the workplace

According to the U.S. Bureau of Labor Statistics, there were 2.2 million fewer women in the workforce in October 2020 than at the same time just one year prior; 865,000 left in September alone. Moreover, women accounted for 100% of job losses in December. While 156,000 women lost their jobs in the last month of the year, men actually gained 16,000. With women shouldering the overwhelming brunt of the additional housework and childcare brought on by the pandemic, experts suggest that this crisis could erase a full generation’s worth of progress on gender equity.

Given the fact that women had not nearly achieved parity to begin with, this consequence of COVID-19 would simply add insult to injury. Women still earn just $0.81 for every $1.00 a man earns, and that disparity is exacerbated further by race. This isn’t just a problem for women though; it’s a drag on the economy overall. McKinsey & Company estimates that if gender parity were to be achieved by 2025, the U.S. economy would grow by $4.3 trillion. The exodus of women from the workforce hurts everyone. Accordingly, it’s crucial that workplaces champion women early and often. One easy way to do so is to celebrate Women’s History Month at work in 2021 in a highly visible way that drives real impact.

Ideas for celebrating Women’s History Month at work in 2021

In an ideal world, every company would celebrate every employee every day, regardless of gender, race, age, role, title, department, etc. In reality, we know that doesn’t happen simply by looking at the data in the paragraph above. While getting to this point will require deep and sustained work on issues of bias, sexism, racism, classism, etc. over the long-term, it can begin with relatively simple efforts. Celebrating the achievements of individuals from underrepresented communities through events such as Black History Month this month, or Women’s History Month starting next week, can help companies begin taking strides towards their ultimate inclusion and belonging goals. Consider implementing one or more of these ideas to acknowledge Women’s History Month within your workforce:

  1. Profile underappreciated women in your organization. While women in positions of power in your organization may have a high degree of name recognition amongst your staff, there are droves of others making a substantive difference to the company every day who deserve similar attention. Select a handful of women across different departments and interview them, then publish the profiles through your internal and external communications channels. Showing appreciation for more female staff and leaders beyond those who are typically recognized will help to build a more welcoming and supportive environment for all women.
  2. Hold a panel discussion with women leaders. Highlighting female employees who have successfully climbed the career ladder can provide others with role models and crucial lessons around how to advance within the organization. Make sure that in addition to sharing advice for how to follow in their footsteps, you also make space for the panelists to describe the challenges they’ve come up against, so other women understand that they’re not alone in what they’re facing. Of course, gauge and confirm interest in participating rather than expecting or requesting that people join the panel. Just as with our recommendations for Black History Month, it is not these women’s job to speak for everyone or do more work than they already do.
  3. Offer a training on gender equality. As we discussed earlier in this post, gender inequality is still a very real issue, with very real consequences. There are a number of training providers that focus on working to combat gender bias and build more inclusive workplaces, so consider it an investment in your company’s future and hire one to engage your workforce next month. If done right, your people and your bottom line will thank you.
  4. Build a strategy to advance women in your workplace. There are many ways to celebrate Women’s History Month, but one of the most valuable steps you can take is to assemble a committee to identify areas for improvement around gender equity, and establish a plan to address them. This could include setting goals around how and when you’ll reach gender pay equity, expanding your benefits packages to better support working mothers, evaluating and remedying any disparities in promotion rate, etc. Building a strategy for the long-term will make a much bigger difference than simply making superficial efforts for a month.
  5. Partner with a women-focused nonprofit to drive change. Another more significant way you can recognize Women’s History Month is by supporting women and girls with your company’s dollars and time. Find a nonprofit that aligns with your company’s mission and lay out a plan to partner and assist them. There are myriad issues impacting women and girls both worldwide and right here in the U.S., as well as many ways to engage with them, so figure out what’s right for your company and get started on making it a reality.

Celebrating Women’s History Month at work in 2021 is crucial as women continue to suffer disproportionate effects from the pandemic. Determine ways to better support female employees both during March and all year-round, and watch as your employer brand and bottom line enjoy the benefits of your efforts. Building more robust employee support networks through initiatives like employee resource groups for women and/or parents can go a long way towards improving life for female employees. If you could use some help in identifying what programming would be the best fit for your organization, come visit us at workrowd.com or drop us a line at hello@workrowd.com; we’d be happy to connect and see how we can best support.

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Diversity, Equity, Inclusion, & Belonging

Diversity & inclusion statistics to inform your work in 2021

The diversity, equity, and inclusion (DEI) landscape has changed significantly over the last year, but we still have a long way to go. If you’re advocating for greater investment in DEI at your company, or if you’re trying to help them execute on newly established commitments, it can help to be armed with concrete data to back up your ideas. While the importance of a strong DEI strategy may seem obvious to some of us, including those who see it as simply the right thing to do, others still require a bit more convincing. Luckily, we’ve got your back with some compelling statistics about diversity and inclusion to help inform your efforts in 2021.

Ultimately, we all know that the power of diversity, equity, and inclusion extends far beyond what any numbers can convey. It is about treating everyone, regardless of their race, religion, nationality, gender, age, sexuality, ability, or any other singular aspect of their personhood, with dignity and respect. Furthermore, it is about making sure everyone feels that they belong, and that their ideas and opinions are welcome without reservation (unless of course those ideas are grounded in the persecution of others). DEI is about building engaged workplaces where innovation flows, and everyone gets a seat at the table and an equal voice in the discussion.

Key data points in support of investing in diversity and inclusion

Use these diversity and inclusion statistics to help elevate your conversations around DEI in 2021.

  1. Companies with inclusive cultures saw 2.3 times higher cash flow per employee over a three-year period.

There’s been a lot of focus on the benefits of diversity in recent years, but ultimately, diversity without inclusion is akin to a puzzle that’s missing a piece. You can visually see the picture, but it will never feel complete. Make sure you can access the full benefits of any diversity efforts by coupling them with a strong focus on inclusion.

  1. Companies with higher-than average levels of diversity saw 19% higher innovation revenues.

Having an array of different perspectives at the table results in more lively discussions that churn out more interesting and innovative ideas. Only exchanging thoughts with people who have similar backgrounds and experiences can create an echo chamber in which there’s no room to challenge the standard ways of thinking, thereby limiting your company’s potential.

  1. If just 1% more people with disabilities were hired, U.S. GDP would increase by $25 billion.

The unemployment rate for people with disabilities is 7.3%, more than double the pre-pandemic rate for the general population of 3.5%. People with disabilities have many valuable skills to contribute if companies and hiring managers would be more open-minded to bringing them onto their teams, with massive potential implications for the economy overall.

  1. Companies in the top 25% for racial/ethnic diversity are 35% more likely to outperform their peers.

Racial and ethnic diversity is a critical element in the DEI equation and positions companies to exceed the performance of their competitors with less diverse teams. When paired with an inclusive culture, more racially and ethnically diverse companies are better positioned to succeed.

  1. Despite the fact that 60% of companies have metrics in place to measure the success of their diversity and inclusion programs, 75% of employees from underrepresented backgrounds don’t feel they’ve personally benefited from the initiatives.

Diversity, equity, and inclusion has been on the radar of many large companies for decades now, so much so that the majority have systems in place to track their progress. Unfortunately, their efforts haven’t paid off as evidenced by the fact that three-quarters of underrepresented employees haven’t felt the impacts. That’s why it’s high time for a new approach.

  1. Companies with inclusive cultures are twice as likely to meet or exceed financial targets, three times as likely to be high-performing, six times as likely to be innovative and agile, and eight times more likely to achieve better business outcomes.

Inclusive cultures drive vastly better business outcomes across the board. This stems from inclusion’s strong positive impact on employee engagement, productivity, psychological safety, happiness, and more.

  1. Having more women in C-level positions results in 34% higher returns to shareholders.

Greater representation of women in the C-suite yields higher earnings. It’s tough to argue with concrete financial data, and this point suggests that shareholders would be well-served to push for more gender diversity in the upper echelons of the company as well.

  1. More than two-thirds of employment seekers consider workplace diversity to be an important factor when considering whether to pursue a job opportunity.

Even now, when unemployment has spiked due to the pandemic, employer brand matters. While some job seekers will take what they can get out of necessity nowadays, others who have a bit more flexibility know that it’s important to seek out a role they enjoy where the company culture aligns with their values. In many cases, this means prioritizing diversity and inclusion.

  1. Cognitive diversity can enhance team innovation by 20%.

Neurodiversity is a relatively new term on the DEI scene, but it’s an important one. Ensuring diversity of thinking, and building inclusive environments for individuals who may have different cognitive abilities is one way to ensure that your teams stay on the cutting edge and maximize their chances of success in rapidly evolving markets.

  1. Companies that have “two-dimensional” diversity (e.g. on the basis of both gender and race) are 45% more likely to capture a larger share of the market, and 70% more likely to have broken into a new market in the past 12 months.

Focusing solely on gender, race, LGBTQIA+ identity, or any other singular attribute sets you up for box checking, and will only go so far in helping your business and employees to thrive. Ensure that you’re welcoming team members as whole people rather than demographic check marks, and prioritize intersectionality to reap the full benefits of your DEI efforts.

Despite the ongoing debate and doubts, the business case for diversity and inclusion is clear. In fact, while we may be a bit biased, we would go as far as to say that with evidence like this, it’s undeniable. Use these diversity and inclusion statistics to help inform your internal conversations in 2021 around the true value of diversity, equity, and inclusion. If you need to talk through it with someone, feel free to ping us at hello@workrowd.com, and we’ll be more than happy to serve as a sounding board and help you craft your pitch.

If your company is already at the point where it’s looking to invest in more diversity, equity, and inclusion efforts, check out the Global ERG Network where we’ve got extensive support for employee/business resource groups, diversity councils, and beyond. Alternatively, if you want to stick to just running things in-house, Workrowd’s platform can help. Regardless of what you do, the most important thing is that you do something. Diversity, equity, and inclusion can’t wait; not for your colleagues, and not for your bottom line, so get started and keep at it.

Categories
Diversity, Equity, Inclusion, & Belonging

Honoring Black History Month in the workplace

If your organization is one of the many taking a more active stance on diversity, equity, and inclusion in 2021, you hopefully already have a plan for how you’ll be honoring Black History Month in your workplace. Black History Month is an important time to actively acknowledge the pioneering African Americans and members of the Black diaspora who came before, and the crucial role they played in building our country and culture. February has been officially dedicated to this cause by every U.S. president since 1976.

Each year, the administration also designates a theme for Black History Month. This year’s theme is ‘Black Family: Representation, Identity, and Diversity’. As remote working has given much greater insight into many people’s home lives than ever before, and as the needs of employee caregivers are being given more weight, this is an important topic to incorporate into the already crucial need for more DEI programming. How can you honor both this year’s theme and Black History Month in general in your workplace? We’ve got some dos and don’ts to help you plan a successful program.

Why it’s essential to honor Black History Month in the workplace

While it should come as no surprise to readers of this blog, inclusion is important. Josh Bersin found that inclusive companies had 2.3 times higher cash flow per employee over a 3-year period. He identified the embedded approach to diversity and inclusion at these organizations as one of the “magic practices” that drives the success of top-performing companies. The study furthermore found that the inclusive companies were 1.7 times more likely to be innovation leaders in their market.

These bottom line benefits are driven by the fact that inclusive environments set employees up to do their best work. From recruitment to retention, engagement to productivity, inclusion impacts every aspect of the employee lifecycle, and increases happiness and wellbeing. In addition, inclusivity creates a level of psychological safety that enables employees to focus on their work rather than on worrying about past or future attacks and slights. It also opens the door for them to bring novel ideas to the table without fear of ridicule or retribution, thereby driving the innovation revenues referenced above.

Setting aside time to authentically honor and acknowledge the contributions of leaders of color through events such as Black History Month shows employees that your organization is willing to put their money where their mouth is. Allocating resources to such programs, coupled with genuine, ongoing DEI efforts, lets everyone know that inclusion isn’t just a front at your company, but something that must be practiced by every employee every day. Highlight the achievements of Black and African American pioneers across U.S. history, but make sure that you’re doing the same for the Black and African American pioneers within your organization. Celebrating Black History Month in the workplace isn’t just about recognizing the past, but about looking towards and building for a future where we can achieve real equity for all people who identify as Black, Indigenous, and/or People of Color.

Tips for authentically celebrating Black History Month in the workplace

The first and most important element when planning any Black History Month initiative is that February cannot be the only time that you recognize and champion Black and African American people. Your Black History Month efforts should be part of a larger coordinated strategy grounded in anti-racism and designed to build truly inclusive, equitable spaces for all people of color. Otherwise, anything you do will ring hollow. Make it clear to employees how any initiatives this month tie back to your larger focus on inclusion and belonging.

Once you’ve grounded your approach in your larger DEI strategy, consider these tips to ensure your efforts drive real impact:

  1. Don’t reinvent the wheel. There are many organizations offering webinars and sessions that may be of interest to your employees. Tap into these networks. Research events happening near you, or being offered by organizations you partner with, and ensure your employees know about them. For instance, through the Global ERG Network, we’re offering a panel discussion tomorrow, 2/10 at 1pm Eastern entitled ‘Are You an Ally?’ focused around workplace responses to the Black Lives Matter movement (register here!).
  2. Bring in the experts. If you have the budget, offering a relevant diversity, equity, and inclusion training during Black History Month is a great way to demonstrate your commitment to building a better workplace for African American employees. Many DEI trainers successfully transitioned their workshops to virtual formats earlier in the pandemic, so determine what you want the session to focus on, then find a practitioner to deliver a session to help you meet your employees’ needs.
  3. Provide options. Not everything you plan will work with everyone’s schedule or will be something they’ll choose to participate in. Accordingly, it’s important to provide options to cater to different levels of knowledge, diverse learning styles, and varying schedules. For instance, if you’re planning a book club, consider providing a few different books for people to choose from, along with corresponding discussions. If you’re offering training, hold at least two separate sessions to help ensure everyone who wants to can attend.
  4. Give back. Planning volunteer opportunities that support the Black community is a great way to honor those who came before in the effort to advance equity and social justice. Find a local organization that supports African Americans near your company headquarters, or partner with a national nonprofit and/or advocacy organization to provide your employees the opportunity to learn and to become an active part of the solution.
  5. Hold space. It’s important not to put your Black employees on the spot as part of your Black History Month programming. Under no circumstances should they be responsible for planning or even participating in any initiatives, unless they have explicitly voiced interest in doing so. Allow and enable them to honor this month in their own way, and empower other employees with the space to stretch their boundaries and explore new topics in contexts where they’re supported to ask (non-offensive) questions.

Honoring Black History Month in the workplace is an important element of a holistic DEI strategy that actually drives inclusion and truly supports employees who identify as Black, Indigenous, and/or People of Color. Ultimately though, Black History Month shouldn’t end on the last day of February, but should instead carry on year-round and through everything you do. Recognize and celebrate African Americans every day, those outside of your company, and especially those on your team, and strive to build a legitimately anti-racist organization. If you could use some help in creating inclusive spaces, we encourage you to check out the Global ERG Network and the Workrowd platform, both of which come stocked with DEI resources and support for building inclusive employee communities. As always, you can reach us at hello@workrowd.com.

Categories
Company Culture

How employee communities drive positive company culture

The importance of having a positive company culture has only grown over the past year as businesses have been thrust into one of the most challenging economic eras in history and forced to adapt on the fly. While there has long been evidence that companies with better cultures are more successful, the overnight transition to work from home further exposed the disparity between those that had succeeded in cultivating thriving employee connections, and those that had not. While being remote has presented a challenge for those looking to build up their culture right now, there’s a straightforward solution that many companies overlook.

Employee communities can provide crucial support infrastructure in a way that the company cannot sustainably offer from the top down. By enabling employees to self-organize around demographics and other important needs or interests, employers empower culture champions to thrive in all departments and at all levels of the organization rather than having it be the sole responsibility of HR or executives. Employee communities can be an all-around win for the organization, for employees, for the budget, for the employer brand, and beyond, so investing in them is simply the smart move if you want to cultivate a positive company culture.

Key aspects of a positive company culture

There are a number of crucial components of a positive company culture that will drive engagement, productivity, retention, and employee happiness. We’ve listed some of the most important ones below, but there may be others that are important to foster in your company or industry.

  1. Inclusion. Building an inclusive workplace is an essential step towards ensuring success for your organization. Experiencing exclusion causes the brain to release an enzyme that attacks the hippocampus leading to an array of negative outcomes from reduced ability to problem solve and innovate, to a lack of motivation to connect with people. Subjecting employees to episodes of exclusion on a regular basis contributes directly to creating a toxic culture, so fostering inclusion is imperative.
  2. Recognition. Employees need to know that their efforts are valued and appreciated. In the absence of that, there’s little incentive to put in extra, or really any effort for an organization that doesn’t recognize their contributions. Ensure that you’re noting how your team has helped the company reach its goals, or risk a negative culture filled with unmotivated employees.
  3. Transparency. If you truly respect your team members, you’ll be open and honest with them. Clear and transparent communication across all levels of the organization is a hallmark of a positive company culture, as no one has to wonder and worry about what they’re not being told. Particularly during this era of frequent layoffs, do your team and your culture a favor and foster an environment of open communication.
  4. Growth opportunities. From learning and development to promotion ladders, employees want to know that they’ll have the chance to expand their skillset and progress in their careers. Having a number of people in positions that they feel are dead-end will only lead to unhappiness and negativity, so make it clear that your company not only wants employees to stay, but has allocated resources towards ensuring that they do.
How to make employee communities work for you

While this list may initially seem overwhelming, this is exactly where employee communities can come into play. By connecting employees to their peers, these groups can build inclusion for each and every team member to feel that they have a place to belong within the company. Employee communities also provide a space for team members to break out of their assigned roles and showcase alternative skillsets and talents, giving them the chance to be recognized for more than just their core job performance. Additionally, employee communities offer a way for people to find out about what may be happening in departments outside their own, and are great channels for spreading news and collecting employee feedback. Last but certainly not least, employee communities can provide ample opportunities for learning and development, as well as to design and lead new initiatives and efforts.

Starting employee communities doesn’t have to be difficult, either. Identify your internal culture champions who are already making a difference for their colleagues and offer them more formal support. Brainstorm some key ideas these groups could center around and send out a company-wide survey to gauge interest. While it’s always helpful to provide a budget, it’s not absolutely necessary, which means that employee communities can be launched at very little cost. Obviously, it’s always better to allocate resources to something if you want it to succeed, but we know that budgets can be tight nowadays.

While which employee communities you launch will ultimately depend on your individual company, there are some tried and true strategies for getting them off the ground. If you’re interested in learning more and especially if you’re looking to start employee resource groups, give us a shout at hello@workrowd.com. Between our engagement and culture software solution designed around employee groups, to the Global ERG Network, we’ve got tools and resources to help you get going and sustain your momentum. Happy community building!