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Diversity, Equity, Inclusion, & Belonging

Employee resource group best practices: starting your first ERGs

So you understand why employee resource groups are important, but if your organization doesn’t yet have them, how do you start? Here are our top employee resource group best practices for those looking to launch their first ERGs:

Don’t treat them as a nice-to-have employee benefit

While employee benefits are nice to have, your ERGs aren’t one of those things.

It’s easier than ever for employee resource groups to get dismissed as simply nice-to-have DEI initiatives. This is especially true when you’re just starting them for the first time.

That’s why it’s important for you to ensure everyone, regardless of how long they’ve worked for you, knows they’re a core part of your business.

Including your ERGs in key decisions can help with reinforcing this and is one of the most effective employee resource group best practices. For example, if you’re a SaaS business working on a new tool, preview it with members of your disability ERG to get feedback. That will ensure you create something accessible for everyone.

Too often, accessibility is seen as optional, or added on simply because it makes able-bodied people’s lives easier.

But disability comes for us all one day.

Making it a core part of your business has no downside, and having an ERG for people with disabilities helps you get things right the first time.

Establish a formal process

A formal process ensures that if someone wants to set up an ERG, they know exactly what to do. It saves everyone a lot of time and confusion, and is one of the most fundamental employee resource group best practices.

It also helps make sure every group is paired with an active executive sponsor. This will help legitimize the group to employees and show that you’re serious about them being a valued part of your business.

Moreover, give them a decent budget that allows them to actually do things. This could include in-person meetups, online hangouts, speakers, etc. Their executive sponsor can help them acquire and manage this budget.

Hold them accountable

As well as a formal setup process, you also want to ensure they have goals so that they don’t fall into the trap of just being a social group.

Get them to set yearly goals, track their progress, and hold them accountable to achieving them. As with anything else, what gets measured gets managed, making this another one of the core employee resource group best practices.

Acknowledge leaders’ time

It takes time and energy to run a community; it’s an extra responsibility alongside someone’s job that could easily spiral into another part-time role.

You therefore want to acknowledge the time and energy ERG leaders spend organizing your groups. Adjust their workloads accordingly to ensure they have the capacity to actively support their ERG (and protect them from burnout).

You also want to connect them with development opportunities—like leadership training, for example—or other ways to thank them them like increasing their pay. Ensuring your group leaders feel appreciated is another important effort on the list of employee resource group best practices.

Publicize groups early and often

You’re never talking about things as often as you think. Whether it’s mentioning ERGs in job postings or internal communications, regularly reminding employees that those supports are there ensures the people whom the groups can benefit can find them and join them if they choose to.

Mentioning your groups publicly can also be a way to distinguish yourself from competitors and show what your company values are, too. It’s one of the employee resource group best practices that can really boost your employer brand.

Likewise internally, regularly plug them in as many places as you can. For instance:

  • Relevant Slack channels
  • Onboarding materials
  • All-hands meetings
  • During events like Pride Month, Disability Pride Month, etc.
  • Internal emails
  • Intranet

To make it less repetitive, you can showcase the groups’ accomplishments. This further reinforces the fact that you don’t just see them as social groups.

Track engagement as well as enrollment

It doesn’t matter how many people are in a group if nobody has posted since 2019. You need active participants for them to make a difference.

So, when it comes to your metrics, be sure to look at how many people are engaging and how often. This will help you show where the demand and interest are. It’s one of the employee resource group best practices that is often overlooked, but which is very important.

Know when to decline applications

As hard as it may be, you don’t want to accept every application to start a new ERG. Sometimes, there isn’t enough interest, it has too much overlap with an existing group, or you already have too many.

If you have too many, it can lead to employees experiencing decision fatigue. They may either not join any at all or join lots and be less active in them because there are simply too many.

Give them the tools to succeed

ERGs are beneficial for employees whether they work remotely, in the office, or hybrid. So it’s important to find ways to make ERGs accessible to everyone within your organization.

Knowledge bases can also be useful, so new members and leaders don’t have to reinvent the wheel every time they want to plan an event or other initiative.

Depending on the size of your organization, hiring a coordinator or manager to support all of the groups is one of the employee resource group best practices you may want to consider.

Organize your ERGs with Workrowd

Another tool that will make ERG leaders’ and members’ lives better is Workrowd. You can keep everything employees need to know about your ERGs in one place, from what groups are available to upcoming events. So they never need to go fishing to look for what they want to know.

Get them working together 

Any good YouTuber will tell you that part of their secret to success is cross-collaboration. You’ll often find YouTuber A features YouTuber B on a video, then the following week, it’s the other way around.

Sometimes they have similar types of videos, sometimes they don’t. But this cross-promotion is key to any channel’s long-term success.

Your ERGs are the same. After all, they have similar goals: they want to support your business and employees. And sometimes cross-collaboration is the perfect way to do it.

For example, if you’re working on a new product or service, you could get members from each group to test it and provide feedback.

Or you could get them to collaborate on organizing a particular type of event.

There are so many things that you could do. Don’t forget to ask them for suggestions, too!

Conclusion

If they’re not already, ERGs should be a core part of your business. They can help you make better, more informed decisions as well as being a way to attract and retain talent.

Organize your ERGs with Workrowd

If you’re not sure where to start, don’t worry—that’s why we’re here! Workrowd can help you implement all of these employee resource group best practices and more.

From organizing all your employee initiatives in one place to maximize visibility, to tracking their performance so you’re always getting the best value for money and the best results, it’s all at your fingertips. Your employees will want to take part in ERGs and other programs and events more, and you’ll get more out of them as a result. Get in touch today to book your free demo.

Categories
Diversity, Equity, Inclusion, & Belonging

Why employee resource groups are important in 2025

All too often, employee resource groups get dismissed as nice-to-haves or solely DEI initiatives. But there’s so much more to why employee resource groups are important for organizations today.

Luckily, while some may question their impact, other companies fully recognize the value of these communities. In fact, 61% of employers even report that they plan to boost their ERGs’ budgets. Would businesses really put that much effort and money into ERGs if they were just a nice-to-have?

ERGs are so significant to businesses’ health that 90% of Fortune 500 companies have them. What’s more, 83% of staff who find their company’s ERGs “effective” or “very effective” report a positive inclusion score.

Employee resource groups can help inform and optimize your business decisions to be better, more inclusive, and more efficient. Which of course helps you become more profitable and expand faster. And every business wants that, right?

So let’s dig deeper into why employee resource groups are important, now more than ever.

Who ERGs benefit

While thriving ERGs benefit the whole organization, we most commonly see groups focused on the following communities:

  • Women
  • LGBTQIA+
  • Disabilities
  • Veterans
  • Race and/or culture-based
    • Black
    • Latine
    • Pan-Asian
  • Age-based
    • Multigenerational
    • Young professionals
  • Parents
  • Interfaith

Why employee resource groups are important

Employee resource groups really are pivotal to the health of businesses in the modern world. Let’s look at the benefits to understand why employee resource groups are important:

Make work about more than just work

All too often, it can feel like life is all about work and…nothing else. This can eat away at employees’ wellbeing, which then affects their ability to work.

78% of employees who feel like they belong at work rate their wellbeing positively. In fact, it’s the biggest driver of workplace engagement—91% of employees who feel they belong at work are also engaged.

Given how crucial employee engagement is, this alone is a compelling reason why employee resource groups are important.

Improve retention rates

When people feel like they belong, they’re less likely to want or need to leave. Retaining your star players is therefore also high on the list of why employee resource groups are important.

For example, Dell’s Women in Action ERG helped the company to boost retention rates among its female employees.

Attract more candidates

More than 3/4 of candidates now look for diversity when considering employers. So being loud and proud about your ERGs will help you attract more top candidates.

ERGs show what your business values, something that’s increasingly important among Millennial and Gen Z workers. 89% of employees now want to work for a company that shares their values. What’s more, 39% of Gen Z-ers and 34% of Millennials have declined roles that don’t align with their values.

Sharing details of your ERGs on social media, or even in job descriptions, helps you communicate your values to potential candidates. It then means that people who apply for roles are more qualified, weeding out those who would be the wrong fit for your business because their values don’t align.

Putting your values front and center is another reason why employee resource groups are important.

Elevate your onboarding

Starting a new job can be an intimidating time. ERGs are a great way to help new hires settle in.

You could set up a mentoring program, have a place where they can ask questions, or even organize an ERG specifically for newer employees. They can talk about their experiences and offer each other moral support to make those early days a little easier.

Become more innovative

Innovation is key to standing out in the modern world. It’s also a top reason why employee resource groups are important.

Prioritizing diversity in your business can help you generate new product ideas you may not have thought of otherwise.

For example, Procter & Gamble’s Hispanic and African Ancestry ERGs helped with product creation such as the Pantene Gold series.

And according to BCG, companies that have more diverse leadership generate 19% higher revenues than those with below-average leadership diversity.

Build psychological safety

Psychological safety is vital to a culture of innovation, productivity, and wellbeing. It enables your employees to experiment and try new things without worrying about the consequences to their careers.

As a result, they’ll take more risks, leading to greater innovation and more profits for your business.

In fact, research found that 2/3 of staff feel ERGs contribute to this feeling of psychological safety. Yet another reason why employee resource groups are important.

Boost trust in leadership and colleagues

Trust is another key element to psychological safety. 36% say that ERGs help employees trust leaders more and 31% feel they help them trust their coworkers more. This empowers everyone to achieve more in less time and makes for a more welcoming work environment.

Strengthen company culture

Your company culture is vital to your business success. 26% feel that ERGs helped them connect more to the company culture.

Moreover, 66% of employees believe ERGs help contribute to a strong community feeling, something which gets everyone in your business heading in the same direction, as opposed to working against each other. The more employees work against each other, the harder it is to achieve business goals and the slower everything—and everyone—moves.

Increasing collaboration and boosting company culture make two more points on the list of why employee resource groups are important.

Welcome underrepresented talent

Helping underrepresented talent feel welcomed and appreciated is more important than ever. Having access to ERGs where they can connect with others who share similar experiences and backgrounds shows them you see them, value them, and want to continue supporting them.

Increase revenue

When workplaces are racially diverse, they experience 11.1% higher revenue growth. Over time, that can quickly add up to a huge difference, adding yet another reason why employee resource groups are important.

Conclusion 

ERGs are no longer a nice-to-have employee benefit. The bigger your business, the more important it is to show candidates and team members that you’re serious about treating your employees like real people. Beyond that, it shows that you value what their individual experiences can bring to your business.

Organize your ERGs with Workrowd

If you want to benefit from all of these reasons why employee resource groups are important, Workrowd can help. With tools to help market, manage, and measure your ERGs, and all your other employee initiatives in one central hub, you maximize both engagement and your ROI. Get in touch today to book your free demo.

Categories
Employee Retention

How to write a job description that highlights your employer brand

Write an effective job description, attract the right type of candidates. It sounds like basic math, but when it comes to how to write a job description, it’s actually part art, part science; a bit like baking. Stick with me here.

You need a combination of the right ingredients (i.e. what you want someone to do in a role) with the right technique (i.e. how you talk about the role).

Use the wrong language and you’ll either attract the wrong type of candidates or put everyone off altogether.

For example, a friend recently came across a job description for a two-in-one role. Part marketing executive, part truck cleaner. I wish I was joking but even my overactive imagination couldn’t come up with that.

Particularly when times are tough, people combine roles in sometimes logical but—more often than not—strange ways.

Here are some tips on how to write a job description that will help you reduce time to hire, attract the right candidates, and mean you’re not rehiring in six months’ time.

Get to the point

If you’ve got a lot of fluff at the start of your job description, chances are candidates aren’t going to keep reading.

While you may spend hours considering how to write a job description, the average job seeker only spends an average of 14.6 seconds reading the requirements/qualifications section. That’s the most important part. Get to it fast, and make it easy to find—and read.

If someone thinks they’re qualified for the role, they can then continue to the next part about what your company does and what it’s like to work for you.

Include the salary

One of my pet peeves is companies not putting a salary, or even a salary range, when they decide how to write a job description.

We all know you’ve got a budget. Why waste people’s time by not stating what it is? It reeks of “we’re hoping your suggested salary is below what we want to pay”. And that just sounds shady to everyone. It also now reminds me of this Indeed ad.

Use the right language

The language you use when considering how to write a job description makes a difference in how candidates perceive you. More neutrally-written ones get 42% more responses than those using gendered words.

And, in 2025, there’s really no excuse for using overly gendered words anyway. That’s what tools like ProWritingAid, Grammarly, and basically any AI tool out there can help you identify.

It’s not just the non-inclusive language, either.

Your tone of voice also makes a difference. 76% of job seekers have a positive impression of companies that use a neutral tone, 60% for a casual tone, and 68% for those that use a formal tone.

Your tone should, of course, reflect your brand values. If you’re a brand packed with personality, you should show it when it comes to how to write a job description. It’s an opportunity for you to discourage the people who’d be a poor fit for your company culture before they’ve spent time applying.

Edit your job description

Whether you use AI to create or co-create when it comes to how to write a job description, get a human to edit it after.

And make sure the hiring manager reads it before you post it anywhere. I beseech you.

I’ve lost count of how many times I’ve seen jobs on LinkedIn recently that are not just blatantly written by AI because of its writing style, but because there are placeholders still in the job description.

Things like:

  • [Company name]
  • [Add in responsibilities here]
  • [Describe company values]

How little do you value your own job, and your future employees’ time, that you can’t even be bothered to fill in the blanks?

AI is meant to save us time, not make us unable to read a paragraph of text.

As the (not-so-)old saying goes, if you can’t be bothered to write it, why should anyone bother reading it?

Don’t worry about the word count

Sometimes, people obsess over the word count of a piece rather than considering the simple question: does this fulfill its purpose? Sometimes, 100 words will do. Others, it’s 1,000. And at times, it’s 10,000 words or more.

When job descriptions are under 300 words, they get an average of 8.4% more responses.

Now, this could be a good thing.

But it also runs the risk of not filtering through to the right types of candidates quickly enough.

It also means that your ATS won’t have enough criteria to filter candidates against. So people who are the wrong fit are more likely to get through because there aren’t enough keywords in your job description.

42% of businesses have had to rewrite or revise job descriptions due to attracting unqualified candidates. How is this still happening when we have AI? It takes 30 seconds to write a prompt to get it to check the job description for you to help you attract the right types of people.

Don’t want to use AI? You can still Google it!

Or ask someone else from your team to review it.

There’s no excuse for a poor approach to how to write a job description in 2025. Yet it seems to be getting increasingly common instead of less common. Make it make sense.

Conclusion 

The way we write job descriptions has changed, along with what businesses expect of their new hires. But what attracts and repels candidates hasn’t changed. They want to know what their responsibilities will be and what your company is all about. So long as you communicate those well, you’re already one step closer to hiring the perfect candidate.

Want to connect your hiring managers and HR teams to even more resources for how to write a job description? Workrowd can help. With a central hub for all your employee resources and initiatives, you can easily equip everyone with the tools to write more accurate and compelling ads for their roles. Ready to learn more ? Get in touch today to schedule time to connect.

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Employee Engagement

12 strategies to boost engagement among blue collar workers

By 2028, there could be as many as 2.4 million unfilled manufacturing roles in the U.S. This shortage of blue collar workers could lead to a negative economic impact totaling $2.5 trillion.

Organizations need to find ways to attract and retain blue collar workers so that their businesses, and the economy, don’t suffer such a huge loss.

So what can you do to boost engagement among blue collar workers? Here are some tips:

Prioritize safety

Some roles can be dangerous. Employees need to know you support them to do their jobs in a safe way. If they think you’re putting them at risk, they’re not going to put as much effort in. They’re not going to want to put themselves in harm’s way just so that they can pay the bills.

Employees have much more to lose than managers and C-Suite executives if something goes wrong. This is particularly true for blue collar workers who work at height, with heavy or dangerous materials, etc.

Provide adequate training

83% of workers have cited inexperienced coworkers as a major safety concern due to the hiring surge.

If you want to save money and reduce incidents among blue collar workers, you need to ensure everyone has the right training for the job. Otherwise, you risk accidents, fines, and lawsuits. It’s not worth it for you or your employees.

What looks like an upfront savings could wind up being a huge long-term cost.

Offer skill-building opportunities

The huge skills gap, combined with safety concerns among blue collar workers, shows that more skills training is needed.

This can help employees to future proof their careers as AI becomes more prevalent in every aspect of our lives.

Give them flexible schedules

Flexible working schedules offer benefits for blue collar workers and employers. It can mean that you have people working a wider range of hours, so you can get things done faster.

They also help to accommodate working parents, for example, who may not be able to work strict 9-5 hours but are still perfectly capable of doing the job.

Provide chances to volunteer

Volunteering is a powerful way to give back to your local community and show your blue collar workers that you care about more than just profits.

You could organize a day where everyone volunteers, contribute towards a particular cause collectively, or offer employees time to choose their own volunteering opportunities.

Offer tangible rewards

62% of employees prefer tangible rewards to recognition, praise, or growth. This could include health insurance, retirement plans, or job security.

How good is your benefits package? It may be worth examining it and asking your blue collar workers what they think to ensure it aligns with what they want and need.

Prioritize health

We live in a highly stressful world and we never know how that’s going to impact us or the people around us.

Simple things, like offering therapy or a healthy eating workshop, show you see your blue collar workers as more than automatons. You want them to be at their best all the time, so that they can be their best at work.

Make communication a two-way street

Some blue collar work can be dangerous. Being transparent and honest with your blue collar workers about what’s happening with your organization offers them some protection. It shows them you respect them, and it means they’re not worrying about their jobs while they need to concentrate to be safe.

Send a survey

Employee feedback surveys are powerful tools that enable you to find out how your workers really feel.

You’ll get far better data if you send them anonymously, as employees will feel able to give honest feedback without consequences. And, regardless of how perfect you think things are, there will always be someone who’s either struggling or unhappy. They should be able to air their grievances in a productive manner. 

Rates of loneliness, boredom, life dissatisfaction, depression, and work unhappiness are high among blue collar workers. So are rates of cigarette usage and obesity. As both smoking and overeating can be coping mechanisms for stress, this isn’t surprising.

If you really want to help your employees, you need to find out what they want.

If you’re ready to learn what your employees really think, Workrowd can help. With our all-in-one tool suite, you can send automated surveys at employee milestones so that you can find out what’s really happening within your business. We can even analyze the results for you to be available at your fingertips, giving you more time to act on your findings.

Encourage creativity and innovation

Some jobs can feel monotonous or repetitive, particularly among blue collar workers. 

Encouraging creativity and innovation helps work stay fresh and keeps your employees more engaged.

It also stops them from going into auto-pilot mode, which can lead to accidents if they’re not paying full attention. Compare that to challenging them and helping them reach a state of flow, which can improve their skills and instincts when working on the job.

Allow people to bring their whole selves to work

Too often, companies tell employees to bring their whole selves to work. Then an employee tries it, and the company backtracks, saying “not like that.”

A truly inclusive culture means you’ll get more from employees because they won’t spend energy masking or filtering themselves. This will give them more bandwidth, and mean they’ll work harder, be more loyal, and want to progress their careers with you, not another company.

Hold leadership accountable

Leadership shouldn’t be untouchable in an ivory tower. The only way executives can know what life is really like for employees is by experiencing it. It’s all very well and good sitting in on sales calls, but are you spending time with blue collar workers doing the manual work, too? Are you looking for ways to make their lives easier? And are they holding you accountable to improve those things?

Leadership can be held accountable through techniques such as:

  • Employee surveys
  • Reverse mentoring
  • Internal social media
  • External social media
  • Internal emails

Initiatives like these show that you’re serious about holding leaders accountable and want to make your employees’ working lives as positive as possible.

Conclusion 

A key part of keeping your blue collar workers engaged is supporting them to perform at their best. Whether that’s through adequate safety training, upskilling, encouraging a healthy lifestyle, volunteering, or something else, the more you can show them that you value their contributions and think of them as people, not robots, the more you’ll get from them in the short- and long-term.

Want to better support all your employees? Why not try Workrowd? It’s a one-stop shop for all your employee initiatives. Get in touch today to book your free demo and find out more.

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Employee Retention

6 steps towards a more effective succession planning process

“I’m leaving.” Within a week, he’d gone. There had been no succession planning process. No one had expected him to go.

Along with him went his organizational knowledge, industry experience, and even account logins.

Everyone was left scrambling. He’d been pivotal to just about everything, from software development to purchasing to company culture. There was an immediate shift.

While this is something that happened in a previous role of mine, it’s not unique. People leave roles all the time for various reasons and there are no guarantees you’ll see it coming.

There’s a very simple solution to it, though: establish a succession planning process.

An effective succession planning process ensures that, if someone does leave, there are people there to pick up where that person left off. Organizational knowledge doesn’t leave with them—nor do company logins.

(Seriously; it’s 2025. Use a password manager. There are enough of them.)

So let’s delve into how to implement a succession planning process, why it matters, and how to optimize it.

Why does having a succession planning process matter?

In addition to ensuring there’s no mad panic when someone leaves, it’s also a reason for people to stay.

Over half of employees would be “significantly more engaged” if their employer had a succession plan, and 94% of employers feel having one positively impacts employee engagement.

A succession planning process is vital for younger employees in particular, with over 90% of employees between 18 and 34 saying that working somewhere with a succession plan would improve their engagement levels.

And I can see why. It stops the job from feeling so monotonous and dead-ended. Especially in a world where so many of us now live to work instead of work to live. We lack third spaces and hobbies to interest and motivate us, and work rarely pays enough for us to make ends meet. To fill the void, we want more from our work.

At my first role, there was no succession planning process. Likely because there was nowhere to actually go.

Some people had been in roles for a decade or more and didn’t want to move. For some people, that’s fine.

But if you want to motivate employees, particularly younger ones, you want to give them something to aim for.

Succession planning process questions

Here are some questions to answer for your succession planning process:

What are your critical roles?

These are the roles where, if there’s no one in them, things fall apart. Much like the one I referenced in the introduction.

What your mission-critical roles are will depend on your business.

They might include:

  • IT helpdesk/maintenance, so there’s always someone if technology breaks
  • Finance, so you can pay employees and taxes on time
  • HR, to deal with employee disputes
  • Marketing, so your leads don’t grind to a halt
  • Sales, so there’s someone around to nurture your leads and turn them into customers

What are your eligibility requirements?

What requirements will people need to be considered as part of your succession planning process? Are you focusing on skills or mindset? A combination of the two?

Speak to the people already in your key roles, those who’ve been promoted from them, and those who work alongside them. This will give you a clear picture of what someone needs to be a success and keep everything running smoothly.

Then, write a job description based on these characteristics. It will give employees something to aim for and you something to compare their skills against.

How will you fill your talent pipeline?

Who will you nominate as successors? How will you find them? Will you ask people to put themselves forward, or get managers to nominate people? A combination of the two? How will you communicate that there’s an opening coming up?

A succession planning process only works if there’s talent in your pipeline to promote. Even if that talent is passive.

When and how will you train people?

Training is a key part of your succession planning process. Without it, whoever gets promoted may not be prepared to take on the role and things are likely to fall apart.

There are plenty of ways to train people, from online courses to lunch and learns to all-day workshops and more. Offering a variety of training options means you can train a wider range of candidates in a wider range of skills.

Will you offer mentoring?

Mentoring is a great tool for knowledge sharing, particularly when it comes to your succession planning process and nurturing your future leaders.

A formal mentoring scheme ensures that knowledge is shared more easily and openly. Plus, shy employees who may not want to ask for help or for someone to mentor them can still get to grow.

Mentoring can be a useful way to teach employees the technical and soft skills they need, as well as improve their confidence and develop a growth mindset.

What soft skills will they need?

Over half of managers never receive any formal training, but becoming a manager requires a whole new set of skills, including:

  • Conflict resolution
  • Corporate politics
  • Employee management 
  • Juggling their workload with supporting employees

Mentoring is an effective way to teach soft skills such as these.

ERGs are another option.

ERGs are often untapped training resources where employees can organize learning sessions themselves, share resources, and ask for advice.

Workrowd can help you get more from your employee groups. Using Workrowd, your employees can find everything they need to know in one place, including the latest employee events, programs, and networking opportunities. It’s your one-stop-shop for employee initiatives. Get in touch today to find out more.

Conclusion

Having a succession planning process ensures that when someone leaves, your business keeps running. It means you’re not reliant on a handful of core people to keep things going and your employees are motivated because they know they won’t be doing the same thing day in, day out, forever.

An effective succession planning process accounts for employees’ strengths as well as offering training opportunities so that when you do promote them, they’re adequately prepared for what’s next.

Categories
Employee Engagement

6 employee engagement activities to improve team dynamics

When employees are engaged, they perform at a higher level. They want to be at work, meaning they go above and beyond and build strong team dynamics so your business becomes more profitable more quickly.

It also saves you money on hiring: 54% of employees will stay for longer if they feel a deep connection to their workplace.

Team dynamics is one of the key pillars of employee engagement. If your employees can’t work well together, it creates conflicts, unnecessary stress, and slows down processes.

So, what can you do if you want to improve team dynamics? Here are a few suggestions:

Introduce new team members to everyone

I’m not going to lie, the first time someone did this to me I felt like a dog at a show. I had meeting after meeting after meeting with people outside of my team.

But it actually worked out really well.

You see, those meetings broke the ice. We got to know each other.

And so, when I needed something from them, or them from me, a rapport was already established, and we were more likely to want to help the other person because we knew and liked them.

Starting a new job can feel intimidating, but introducing a new team member to people they’re likely to need to work with can help them settle in and feel more like a valued part of not just the team, but the company.

As a result, they’ll get more done faster and be more engaged in their roles. And you’ll see a marked improvement in team dynamics.

Train your managers

While this isn’t a direct employee engagement activity, it will make a huge difference to your team dynamics.

Fewer than half of managers receive any training before they get promoted. 30% of employees feel their managers don’t have any team-building skills. Clearly showing that employees can tell when managers don’t receive any training.

Your managers set your team culture. Without them driving it in an effective way, the whole castle crumbles.

A few hours of basic management training can go a long way toward building a more engaged, efficient, effective team.

And, while it’s an upfront investment, it will save you money in the long run. By investing in training you won’t lose as much to miscommunications and mismanagement.

Start meetings with a human conversation

Meetings can often feel boring, stuffy, and unnecessary. One way you can avoid this is to start them by treating attendees like humans first, instead of workers first.

Ask people how they are, how their weekends were, etc. This humanizes everyone in the meeting to the other attendees. It also helps you establish a rapport and find common ground, both of which are key to team dynamics.

If it’s a larger meeting and this isn’t possible, consider asking a simple question that requires a shorter answer, such as their favorite animal or movie. They can then expand on these answers in private conversations or larger ones in their employee interest groups.

Only have meetings when you need them

You want happy employees? Have fewer meetings.

How often have you sat in a meeting thinking that it could’ve been an email instead? When organizing a meeting, consider which will get you to the solution faster.

Also think about what is better suited to the person you’re talking with. Just because you prefer a meeting, that doesn’t mean they do. Some people have their best ideas when they’ve had time to percolate and can respond in writing.

Don’t leave out your remote employees

Many companies now have a combination of remote, hybrid, and office-based employees. That’s great. It opens up the talent pool to employees from farther afield and makes you a more inclusive employer. As a result, you get all the benefits that diversity brings such as greater innovation and problem solving.

However, to get the most from every one of your employees, you need to support them all equally.

Unfortunately, 41% of remote employees find it hard to integrate with their company’s culture. And just 33% of remote companies take even basic measures to create a sense of community.

So, how can you include your remote employees and boost team dynamics organization-wide?

If you’re hosting a meeting that not everyone can attend in person, don’t overlook the people joining remotely. Get someone to act as call coordinator, keeping everyone looped in and acting as tech support to help everything go smoothly.

Having one person manage the call ensures the meeting host doesn’t have to worry about it, but remote participants still have a point of contact throughout the meeting.

Simple things like including everyone in meetings shows people they’re valued members of the team and that you want their thoughts on important topics.

Set up employee groups

Employee groups are one of the best ways to connect employees from different teams within your organization. 

These communities enable people to find common ground even if they’re based in a different country or are part of departments that don’t usually interact. 

They also connect your remote and in-person employees so that wherever someone works from, they still feel included in your business.

Want to get the most from your employee groups? Workrowd could be just what you need. We can help you organize your employee groups, programs, and events, boost engagement, and track your impact in real-time.

Conclusion 

Team dynamics play a pivotal role in employee engagement. They’re responsible for your employees’ happiness, which in turn is responsible for employees’ mental health and productivity levels.

Failing to consider how team dynamics impacts these things means your business will suffer long-term from high employee turnover and the roadblocks created when people don’t know how to collaborate. As a result, you’ll lose revenue.

Want to prevent that from happening? Workrowd can help you get more from your employee initiatives. Whether it’s ERGs, events, knowledge sharing, or something else, we can help. Get in touch to book your free demo.

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Employee Experience

How a knowledge transfer plan boosts your employee experience

A knowledge transfer plan ensures that when someone leaves your organization, their key knowledge doesn’t go with them. It reduces the stress remaining employees feel and ensures that when someone is promoted they can hit the ground running.

It’s so effective that organizations with a strong knowledge transfer program achieve a 15-30% boost to productivity.

On the other hand, companies with poor knowledge transfer processes lose an average of $420,000 per year. Ouch.

When your organization has a solid knowledge management process, it boosts employee engagement by 20%. Which makes sense; employees are desperate for opportunities to learn and grow. Knowledge transfer is just one of the ways you can support that.

So, let’s take a deeper dive into how a knowledge transfer plan elevates your employee experience. Plus, what steps you can take to boost yours:

A knowledge transfer plan keeps everything running when someone leaves

We’ve all worked for an organization where one person holds the keys to a particular area.

Then that person leaves, and the rest of the organization is left scrambling to clean up the mess and work out what to do. This slows everyone down, creates unnecessary stress, and costs money.

Unfortunately, when one person holds all the knowledge, this is an inevitability. Especially if that person leaves suddenly or goes on a sabbatical or long-term sick leave. And by then, it’s too late to ask the person with all the answers.

A knowledge transfer plan prevents this. It ensures that more than one person holds the keys and knows what to do when things go wrong, or how to access certain things.

They help with employee attraction and retention

83% of employees consider learning and development opportunities a key factor when choosing an employer.

When you provide these valuable opportunities, your people are more likely to stick around because you’re offering them something to help them upskill and reskill in a challenging market, where so many jobs are being erased or undervalued by AI.

Over two thirds of employees will leave a role without adequate learning and development opportunities, according to Totaljobs. Companies that don’t support employees to grow risk losing their high performers as they choose not to stagnate.

With a knowledge transfer plan in place, you can ensure that employees can focus on learning new skills and approaches, rather than trying to reinvent the wheel.

They streamline the career ladder

Having a knowledge transfer plan is also vital to supporting employees as they climb the career ladder.

It ensures that when they start their new role, they have the skills to hit the ground running instead of fumbling around trying to figure things out once they’ve received the promotion.

For example, over half of new managers don’t get any training before a promotion. This means they have no idea how to handle people management, team dynamics, conflict resolution, etc. Despite these being vital skills for any manager to be successful and support their employees.

When managers are offered this training, they’re better able to give their employees the support they need and can juggle their own priorities more easily. As a result, there’s no loss of productivity or increase in stress; they already have everything they need to succeed in their new role.

What to include in your knowledge transfer plan

Now that we know why having a knowledge transfer plan is important, let’s explore what to include in yours.

Employee groups

Employee groups are one of the simplest ways to encourage knowledge transfer between employees. Anyone can join them, manage them, or set them up.

They can work for just about any topic, whether it’s work-related or not.

They also support employee engagement by getting team members to talk to people outside of their immediate department. This fosters a sense of belonging and creates a more connected workforce that collaborates better together.

Documentation 

Writing down everything employees need to know about a company, team, or industry is one of the best ways to support knowledge transfer. It ensures that people can go back to it time and time again, so it’s always there even if the original writer left years ago.

Don’t just assume that someone knows something or will pick it up by osmosis. It’s often not that simple, especially if someone has been at the company a long time, there’s a culture that’s against asking questions, or they’re afraid to ask.

Writing everything down in a knowledge transfer plan removes these hurdles. It makes all the information someone might need accessible to everyone regardless of when or why they want it.

Mentoring

One of the best ways to transfer knowledge between employees is mentoring. It enables more senior employees to kick-start the careers of younger employees by helping them avoid the pitfalls they experienced.

Factoring this more informal information into your knowledge transfer plan ensures team members get the full picture.

Coaching

Coaching can help employees become better problem solvers, adapt to the new working world, and be better team players. 

All of these things can help with knowledge transfer, from the people sharing their knowledge becoming better at doing so, to the people receiving knowledge becoming better listeners. 

Coaches themselves will also have knowledge they can share to boost employees’ effectiveness in a role.

Resources like books and courses

Books and podcasts are still effective ways for employees to learn new things and update their knowledge. They’re an immersive way to digest new information, requiring concentration—particularly when reading—which means employees are more likely to retain the new knowledge.

To make the reading more effective, they could take notes from the book of key points and translate those key points into their own words. This helps with understanding and memory recall.

Online courses are a useful way to learn, particularly in niche industries or if an employee isn’t based in a big city. They reduce the cost of travel while ensuring employees don’t miss out on knowledge that could support their career growth.

Incorporating these resources into your knowledge transfer plan can help cater to different learning styles as well.

In-person events

For employees trying to grow their knowledge, there are few better opportunities than in-person events.

They’re great networking opportunities and at the right event, speakers can help spark new ideas and teach attendees more about the organization or your specific industry.

Conclusion 

A knowledge transfer plan ensures that when an employee leaves, their important company and industry knowledge doesn’t go with them. These are just a few of the ways you can support knowledge transfer within your business.

If you’d like to create a culture of knowledge sharing, why not establish a hub for both formal and informal information? With important learnings, employee groups and events, and more all in the same place, your knowledge transfer plan will basically make itself.

Workrowd can be that hub. Our intuitive interface ensures employees can quickly find what they need, no matter where or when they work. Get in touch today to find out more.

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Employee Engagement

Using employee interest groups to build high-performing teams

Previously, we looked at the ways employee interest groups can affect team performance. Now, we’re going to explore how you can use employee interest groups to build high-performing teams, starting from the basics right through to the real differentiators.

Encourage employees to join

Obviously the first step is to get people involved. Just having employee interest groups isn’t enough to build high-performing teams. You won’t see results if people don’t join or don’t get benefits from them.

If you’re serious about employee groups, you need to embed them into every part of your company.

Let someone know about them when they join; send email reminders; run recruitment drives; host events; do as much as you can to spread the word about your groups. 

The larger an organization gets, the more difficult it will be to spread the word, so the more you tell employees about them, the better.

Get leaders active in them too

Leaders set an example. If they don’t seem interested in your groups, employees probably won’t see the point in them, either.

When leaders are active in employee interest groups, it humanizes them to their team members. They feel less like the Wizard behind his curtain and more like someone on the journey alongside them.

This then makes it easier for employees to have tougher conversations, hold leadership accountable, and feel heard when they have an opinion to share. When your people have trust in their leaders, it makes it much easier to build high-performing teams.

Set up a range of interest groups

No one specific type of group will appeal to everyone. Setting up a range of groups, from pop culture interests to demographics, ensures there’s something for everyone.

Get a range of different people to run them as well, as this will ensure employees across the organization feel welcome to join. When people can see themselves in leadership positions, even informal ones through employee interest groups, it helps motivate them and sets you up to build high-performing teams.

Share the benefits

If your team members come from organizations that don’t use interest groups, or you’re only just setting them up, they may not know how these communities can benefit them.

You therefore need to educate your team on how joining could help them personally and professionally.

Make sure they’re aware of how employee interest groups can help with:

  • Knowledge sharing
  • Networking
  • Making friends
  • Discussing their favorite hobbies and interests
  • Meeting like-minded people
  • Getting support
  • Improving their confidence

While you may feel like you’re belaboring the point, it’s unlikely that every employee within your organization will read the email when you announce your groups. They might be on vacation, out sick, or just too busy to read it.

So regularly sharing that these groups exist is important because the more you mention it, the more likely people are to want to be a part of one (or more). 

And it shows them that the groups won’t become a forgotten initiative in six months’ time. Capitalizing on these benefits will help improve individual employees’ performance, and help you build high-performing teams.

Encourage employees to create them

Your groups are only as good as the people leading them. You need engaged employees who are interested in the group’s topic to host. That way, they’ll be motivated to recruit new people, start conversations, and organize events.

It’s also encouraging for employees to see other employees in a different style of leadership. The skills and connections employees build through these groups can go a long way towards helping you build high-performing teams.

Centralize your learning

Having one location where employees can find all your learning and development opportunities means that anyone interested is less likely to miss out. If they want to know what’s coming up, they can simply check out the relevant interest group.

Or, if they have a suggestion, they can place it in the group to gauge if anyone else is interested. This is particularly useful if someone wants to bring in an outside speaker and see if it’s worth it.

Workrowd can help you keep all your employee initiatives in one place, from your L&D opportunities to your employee interest groups. Want to find out more? Get in touch to book your free demo.

Develop a mentoring group

Too often, businesses assume that mentoring will happen organically. But this is rarely the case.

Your senior leaders are busy. They may not have even thought about mentoring someone.

Your younger or newer employees, meanwhile, may be too shy to speak up. If anyone is confident enough to do so, this may mean that your shier, more capable employees get left behind simply because of a lack of confidence.

So then they either won’t reach their potential or they’ll leave because they feel unsupported.

Having a place where mentors and mentees can come together is therefore crucial to supporting your internal learning and development goals. In turn, it’s essential to building high-performing teams

Your employee interest groups are vital places for employees to meet people outside of their everyday colleagues.

Having a place where highly motivated employees can come together and network ensures that whether they’re remote, in the office, over the other side of the world, or new to your company, they can meet people who can encourage and motivate them.

Conclusion 

Ultimately, to get the most from your employee interest groups, you need to put the work in. You need to educate employees on their benefits, encourage them to join and organize groups, and continue to promote them, not mention them once then forget about them. Do this and they can boost your employer brand, support employee learning and development, create a more loyal workforce, and improve your bottom line.

Employee interest groups are one of the most powerful, underestimated tools for building and supporting high-performing teams. They’re pivotal to improving teamwork across your organization and making newer employees feel like a part of the team sooner.

If you’d like help to better organize, or even create, your employee interest groups, try Workrowd. Contact us today to find out more.

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Employee Engagement

8 ways interest groups at work can improve team performance

Interest groups at work connect employees with something in common. That might be their backgrounds, interests, skill sets, goals, or something else.

Anyone can set up an interest group for just about anything—that’s part of what makes them such powerful tools!

In fact, they’re so powerful that social technologies like them can improve knowledge workers’ productivity during interactions by 20-25%.

However, one study found that only 20% of executives feel their team is high performing. Perhaps those teams need to invest in their employee interest groups?

Let’s dive in to the difference interest groups at work can make for your team, whether it’s high-performing or not…

Interest groups at work build human connection

86% of employees blame a lack of workplace collaboration or ineffective communication for workplace failures. 

On the flip side, 37% of employees say that a great team was their primary reason for staying with an organization, as well as a motivator.

Think about it: if you like spending time with someone, you’re going to want to be around them. And you’re likely to work well with them, too.

Finding those team dynamics is incredibly challenging, but when you get it right…it’s magic.

Interest groups at work enable your employees to connect beyond their daily working lives. This humanizes them to their colleagues and vice versa: something that’s key to an engaged, supportive, happy company culture.

Employee interest groups improve communication skills

97% of people feel a lack of alignment in a team affects tasks or project outcomes. And why wouldn’t it? If not everyone is on the same page, it’s going to slow the whole project down because those one or two people who disagree will challenge every decision or drag their feet when doing things.

This might explain why 75% of employees would prefer to speak to colleagues like they would their friends. It also shows a need for more authentic communication.

Being able to be ourselves at work is powerful. It allows employees to not have to worry about masking or hiding, something which can be incredibly draining and affect our ability to perform in our roles. Interest groups at work help break down barriers and improve communication both within, and between teams.

They encourage teamwork

Teamwork and collaboration is “very important” to three in four employees.

When employees get along with their colleagues on a human level, they work better together. It’s always easier to work with someone we know and like, right? 

When we don’t know someone, it can create resistance. They’re more likely to think about their own needs and goals first, rather than considering what’s best for everyone involved.  

This is increasingly pronounced in companies that focus on individual performance-related metrics.

If your company encourages a culture of competition, why would employees do things that help others—even if not working together is detrimental?

Luckily, interest groups at work can help improve teamwork and collaboration by uniting employees around what they have in common.

Employee interest groups reduce workplace conflicts

Another benefit of interest groups at work is that when colleagues have common ground and communicate well, it reduces conflicts in the workplace.

There are fewer conflicts to resolve and when they do happen, they can be resolved in a faster, more diplomatic and respectful, way. So no one loses face or their temper.

Employee interest groups can also help employees understand different people’s communication styles, so they can meet them in the middle rather than assuming someone’s blunt tone is because they’ve done something wrong. This then reduces the risk of misunderstandings stemming from conflicting communication styles.

Interest groups at work reduce hurdles

When employees can collaborate better, it reduces the hurdles that happen when trying to get a project over the finish line.

It also reduces conflicts of interest because everyone is rowing in the same direction. Because of this, people can be more willing to compromise so long as they achieve the end goal. Building relationships through interest groups at work helps keep everyone aligned.

Employee interest groups can offer training opportunities 

Training is one of your most powerful employee attraction and retention tools. It’s also vital to high-performing teams. 74% of high-performing teams have access to these opportunities.

Interest groups at work are crucial tools for elevating your training and development opportunities. They’re a low-cost way to level up your employees by enabling them to share their knowledge and helpful resources.

You can also use them to organize your training and mentoring initiatives, keeping everything together in one, easy-to-find location for your employees.

Want help organizing your interest groups at work to offer more training opportunities? Check out Workrowd. It’s a one-stop employee engagement shop, with everything you need to organize your employee initiatives. Get in touch today to book your free demo.

They can help with goal setting

We often take goal setting for granted as a skill, but it isn’t always that simple. Employees who are new to the workplace, or new to your workplace, may find it hard to identify goals that align with your business. For instance, if they’ve never used OKRs before, how will they know what to do?

You can use interest groups at work to teach your employees about goal setting, why it’s important, and how they can set and achieve their own. This is important as 85% of high-performing teams have well-defined goals, so you need to ensure that they’ve got something to aim for. 

The right goals, designed in the right way, keep everyone moving in the same direction. Employees can then view every decision they make through the lens of whether it helps them, their team, and your business, get closer to those goals.

Interest groups at work can help you collect employee feedback

Employee feedback is a key tool to help you determine whether you’re on the right track or if you need to change course.

Employees may not always feel comfortable speaking up in meetings or in front of decision makers, but they may be willing to share with their colleagues in an interest group.

Collecting information about what’s happening with employees is vital. You need every person to be engaged and onboard to stay ahead of the competition. Otherwise, it can slow processes down and mean you risk falling behind.

Workrowd’s automated surveys can help you find out what your employees really think. Then, our real-time dashboards help you visualize your results in real-time. That way you can just focus on how to take action. Get in touch to find out more.

Conclusion 

Interest groups at work improve team communication and collaboration. As a result, every member in your team can play to their strengths and perform at their best, both individually and alongside their coworkers.

Keep an eye out for the next part, where we’ll discuss how you can use your interest groups at work to build high-performing teams.

Want help organizing your interest groups? Get in touch to book your demo.

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Employee Engagement

9 effective ways to motivate employees and boost engagement

Motivation is a fickle thing. It’s hard to find and easy to lose. Seemingly small, simple things can cause our motivation to plummet even if we don’t consciously realize it. That’s why it’s so important to identify ways to motivate employees that actually work.

So what can you do to ensure your team feels motivated? And that they stay motivated?

Practice psychological safety; don’t just say you do

A culture of psychological safety isn’t just a nice to have. Saying you have it also doesn’t mean that you actually do.

You have to actively practice psychological safety. Encourage your people to take risks. Don’t punish them for mistakes.

To paraphrase Zak Brown, CEO of McLaren racing, making one mistake is fine. Just don’t make the same mistake twice.

Mistakes are where learnings lie. If no one within your organization has ever made a mistake, or they’re afraid to make them, neither your employees nor your business will grow as fast as they could.

Value EVERYONE’S opinions

We’ve all had times where we feel powerless. Voiceless. It’s disheartening. Demotivating. Demoralizing.

Feeling like our voice matters, like it’s being heard, is among the best ways to motivate employees. It also encourages us to be more creative. Which in turn makes us better problem solvers, means we have more innovative ideas, and makes us more fun to be around.

You never know where the next great idea for your business will come from. Your office cleaner could be great at B2B TikTok; your IT guy might be a talented writer.

Sometimes all you have to do is ask and make it clear that you do want people’s opinions. Even if those ideas are outside of their usual remit. Those can often be where your most creative ideas come from.

Get some face time

Whether it’s in person or on video, seeing others can remind people that they’re not alone. And working remotely can be lonely. So can working from a cubicle. Either can lead to employees feeling isolated and like their colleagues don’t listen to or care about what they have to say.

Meetings, or even just casual coffees, help employees connect. This makes collaboration easier when it comes to work-related projects. It’s one of the quickest ways to motivate employees.

Set up employee groups

Another way you can help your employees connect is with ERGs. These groups enable people to get to know their colleagues beyond what they do at work. This improves workplace dynamics, facilitating communication between teams that need to collaborate but don’t always see eye to eye, such as sales and marketing.

If you’d like to get the most from your ERGs, get in touch today to book your free Workrowd demo.

Offer reverse mentoring

Reverse mentoring is when a junior employee mentors someone more senior. This is useful for bridging generational divides, spreading digital literacy, and holding leadership accountable.

It can also be hugely motivating. It gives younger employees something to work towards because they can see what’s possible.

In addition, the mentor and mentee can support each other to achieve goals, which is a big deal when it comes to ways to motivate employees.

Gamify objectives

Workplace competitions rank high on the list of ways to motivate employees. You could offer different rewards, from branded merchandise to a day out with their family to a voucher for their favorite store.

Some employees will feel motivated by competing with themselves, while others will be motivated by competing with their colleagues. 

For example, you could have a leaderboard that rewards points for specific actions. A company trying to gamify social selling could give points for different activities online. This encourages employees to act while giving them a benchmark against themselves or their colleagues to compete with.

You could also take a note from apps such as Peloton, and have a way for employees to track their daily or weekly streaks. A sales team could have a streak for sending outbound emails, for example. It’s an opportunity to get creative around ways to motivate employees.

Shake things up

When a role feels repetitive or monotonous, it can be debilitating and draining. Our brains disengage and we stop putting in effort. 

To prevent this from happening, find ways to make roles more interesting and less repetitive. You could give employees challenges, run competitions, or try different strategies and techniques.

Encourage creativity

We live in a world that’s increasingly outsourcing creativity, but at what cost?

Creativity is part of what makes us human and what makes life interesting. By relying on AI to do the heavy lifting, we risk our critical thinking skills, problem-solving skills, and creative muscles.

Empowering employees to be creative in their roles, however that may look for them, helps them exercise their creative muscles. This can then lead to stronger creative and problem-solving skills in the future that make them better employees, too. It’s one of the ways to motivate employees that has the most staying power.

Make friends

When we like the people we work with, it’s a lot easier to go into the office every day. It’s easier to open our laptops and sign in.

Friendship is a simple but powerful tool that fosters loyalty, engagement, and interest in what someone is doing. It enables people to feel valued and helps ensure they’re heard by others in the organization.

Online or in-person events are one of the best ways to encourage workplace friendships. ERGs are another great way to connect your employees.

Whether you’re running an event or want to set up an ERG, Workrowd can help. It’s an all-in-one employee engagement tool designed to make everyone’s lives easier and help you and your people perform at your best.

Everything employees need to know can be stored in one place, ensuring they never miss what’s relevant to them. It helps you highlight all the ways to motivate employees you offer, in order to maximize your ROI. Get in touch today to find out more.

Conclusion

Finding ways to motivate employees in 2025 can be easier said than done, especially with everything that’s happening in the world right now. With these tips, you can help your people stay engaged and motivated so that they’re always bringing their best selves to work.